The IT Nerd

It appears that navigation and routing functions of Apple Maps are down at the moment. If you try to search for an address, this is what you see:

What’s worse is that Apple either doesn’t want to acknowledge that they have an issue, or they are asleep at the switch. I posted this Tweet when I first noticed the issue:

It seems that there is an @Apple Maps #fail in progress. pic.twitter.com/DNlR8CnwJf

— The IT Nerd (@The_IT_Nerd) June 15, 2018

Apple Support responded with this a few minutes later:

Thanks for bringing this issue to our attention. Is this occurring regardless of the network you are connected to? Have you restarted since first noticing this issue? Also, does the issue persist regardless of the location you're searching for directions to?

— Apple Support (@AppleSupport) June 15, 2018

This was my reply:

Yes to all. Plus if you search Twitter, this is happening world wide to MANY MANY people.

— The IT Nerd (@The_IT_Nerd) June 15, 2018

You’d think a company that is approaching 1 Trillion dollars in market cap would be able to search Twitter and find Tweets like these:

@AppleSupport Apple maps directions seems to be down for some users.

— Mike Baroni (@TitleTownLife) June 15, 2018

https://twitter.com/chrobie/status/1007638406585724928

@AppleSupport Sound like a good day to get lost with #AppleMaps, but hey one can get lost with #GoogleMaps just as easily since Technology is not as good as one might like

— Barry Marshall (@RunninonemptyAB) June 15, 2018

@AppleSupport what the heck is wrong with my Apple Maps? I cannot navigate my way to an appointment today, using my $1000 iPhone X. Very disappointing. #Disappointing

— David Mann (@MannSplaining) June 15, 2018

And apparently this has been going on for hours which doesn’t look good if you’re Apple. Seeing as Apple isn’t admitting that there’s a problem, nobody knows how long before there is a fix for it. Thus Apple is going to have a long day fixing whatever is going on with Apple Maps and dealing with the PR fallout.

UPDATE:

It seems that @apple have acknowledged the issues on its status page. Still no ETA in terms of a resolution. Well, admitting that you have a problem is the first step to fixing it: https://t.co/sLEIvmYrXy

— The IT Nerd (@The_IT_Nerd) June 15, 2018

UPDATE #2: This is now resolved.

This entry was posted on June 15, 2018 at 11:04 am and is filed under Commentary with tags Apple. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.