Office365, Google Docs, And iWork Verboten From Some German Schools

Privacy regulators in Germany have ruled out the use of Office 365, Google Docs or Apple’s iWork suite citing privacy concerns over the way these cloud services work. TNW reports the following:

Microsoft’s cloud services has run into a fresh roadblock in Germany, after the state of Hesse ruled it is illegal for its schools to use Office 365 citing “privacy concerns.”

The Hesse Commissioner for Data Protection and Freedom of Information (HBDI) ruled that using the popular cloud platform’s standard configuration exposes personal information about students and teachers “to potential access by US authorities.”

And:

The use of cloud applications by schools is generally not a data protection problem. Many schools in Hesse are already using cloud solutions. Whether, for example, the learning platform or the electronic class book: Schools can use digital applications in compliance with data protection, as far as the security of the data processing and the participation of the pupils is guaranteed.

The core issue is that telemetry data is sent out of Germany to the US, and this can include personal data.

This information can include anything from regular software diagnostic data to user content from Office applications, such as email subject lines and sentences from documents where the company’s translation or spellchecker tools were used.

Collection of such information is a violation of GDPR laws that came into effect last May.

And what makes the situation worse is that switching away from Microsoft to a Google or Apple solution is not possible:

What is true for Microsoft is also true for the Google and Apple cloud solutions. The cloud solutions of these providers have so far not been transparent and comprehensibly described. Therefore, it is also true that for schools the privacy-compliant use [of these alternatives] is currently not possible.

Thus schools have to run local copies of these apps and store data locally. Although the ruling has so far been made by only one state in Germany, it seems likely that the same issue would apply across the country. That means that Microsoft, Google and Apple will have to address this quickly to avoid a blanket ban across Germany.

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

This site uses Akismet to reduce spam. Learn how your comment data is processed.

%d bloggers like this: