Surprise! Facebook Paid Contractors To Transcribe Users’ Audio Chats….. Another Reason To #DeleteFacebook

Facebook has been paying hundreds of outside contractors to transcribe clips of audio from users of its services Bloomberg reported Tuesday citing people with knowledge of the work:

The work has rattled the contract employees, who are not told where the audio was recorded or how it was obtained — only to transcribe it, said the people, who requested anonymity for fear of losing their jobs. They’re hearing Facebook users’ conversations, sometimes with vulgar content, but do not know why Facebook needs them transcribed, the people said. Facebook confirmed that it had been transcribing users’ audio and said it will no longer do so, following scrutiny into other companies.

“Much like Apple and Google, we paused human review of audio more than a week ago,” the company said Tuesday. The company said the users who were affected chose the option in Facebook’s Messenger app to have their voice chats transcribed. The contractors were checking whether Facebook’s artificial intelligence correctly interpreted the messages, which were anonymized. […] The social networking giant, which just completed a $5 billion settlement with the U.S. Federal Trade Commission after a probe of its privacy practices, has long denied that it collects audio from users to inform ads or help determine what people see in their news feeds.

If you want to see the denial of this behavior by Facebook, which is clearly a lie, here’s a link. But unlike Apple, Google, and Amazon who have been caught doing some form of this, I am very concerned that Facebook is doing this. After all this is a company that little to no regard for privacy and thus unlike the other three companies, this needs to be investigated and Facebook needs to be punished accordingly.

Oh… This is yet another reason to #DeleteFacebook.

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