TekSavvy Calls On The CRTC For Emergency Relief During The COVID-19 Crisis

TekSavvy Solutions Inc., is requesting the CRTC take immediate action to ensure the hundreds of thousands of Canadians who use independent Internet service providers (ISPs) continue to be able to access these services during the COVID-19 crisis.

Never have so many Canadians relied on their internet service as they find themselves working and studying from home during this unprecedented situation. Under the current wholesale rate structure, independent ISPs are forced to pay inflated fees to the big Canadian telecoms. On Thursday, April 9, Calgary-Nose Hill MP and shadow Minister for Industry and Economic Development, the Hon. Michelle Rempel Garner, called on the government to act (Rempel Garner Announcement) to safeguard competitive internet access for Canadians. Her statement calls for urgent action to address the precarious conditions that put the independent ISPs at risk at a time when Canadians most need these services.

Further, TekSavvy has asked the CRTC to investigate unilateral changes that the big Canadian carriers are making to regulated processes for ordering, service installations and repairs. Without oversight by the CRTC, the big incumbent carriers may bestow undue commercial advantages to their retail services through the uneven application of stricter COVID-19 procedures.

TekSavvy has always supported fair prices for Canadians. Now, as Canadians live through these extraordinary times, TekSavvy is asking the government and the CRTC to ensure that fairness and stability are maintained through this health crisis. To do this, the government and the CRTC must enact emergency provisions to put in place the final rates from the CRTC’s August 2019 decision on an urgent basis while ongoing appeals processes play out, ensuring independent ISP’s continue to deliver service to Canadians from coast to coast.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

This site uses Akismet to reduce spam. Learn how your comment data is processed.

%d bloggers like this: