Recovery Plan & New Tools Announced By Salesforce

With the Ontario government’s announcement that certain businesses can begin reopening today, and all provinces starting to take steps towards adjusting restrictions on daily life, we’ve reached a pivotal moment in the COVID-19 crisis. Business leaders must consider how they can recover from the crisis and return to work with society’s health and wellbeing top of mind. 

As local and federal guidelines continue to evolve, businesses will need new ways of planning, managing workforce readiness, facilities preparedness and emergency management response. Further, as customers have become increasingly reliant on digital services to access information, purchase items and as companies have transitioned to remote work, businesses have had to re-imagine how they operate. While the road ahead is ever-changing, the one certainty is that future business preparedness and recovery lies in the power of technology. 

To support the initial response to COVID-19, Salesforce launched Salesforce Care, a suite of free solutions designed to help businesses stabilize during the initial phase of the crisis. Canadian companies like Women’s College Hospital used this technology to quickly pivot to new business demands, as did the Provincial Government of British Columbia. Now, as COVID-19 containment improves and the economy begins to restart, a more complicated recovery phase lies ahead. 

Today Salesforce is announcing the launch of Work.com – a first-of-its-kind hub of technology solutions and insights to help businesses and communities return to work safely, and manage the complex decisions and logistics essential to navigate this recovery phase. Salesforce Back-to-Work solutions features a family of apps and modules. Here’ the highlights:

What is Work.com?

  • Work.com is a digital resource hub of new technology solutions and resources to help business and community leaders to reopen safely, reskill employees and respond efficiently on the heels of the COVID-19 pandemic.

Why is Work.com important now?

  • Salesforce is delivering an innovative new tool to help steer companies out of this crisis.
  • The “Back-to-work” initiative will help business decision makers and community leaders to safely reopen their offices, stores and communities.

What’s on Work.com?

  • Work.com brings together the full power of health experts, business leaders and the Salesforce ecosystemto help leaders safely and responsibly manage the return to the workplace, reopen communities and prepare for a new normal.
  • This includes product solutions designed for return-to-work and emergency response operations, such as:
    • Monitoring employee and visitor health and wellness
    • Helping with facilities preparedness and employee shift scheduling
    • Automating and scaling emergency response management and manual contact tracing.
  • New “Get Back to Work, Safely” resources informed by the Business Roundtable which provide access to expert insights from business, policy and health leaders to inform recovery strategies.
  • Work.com leverages guidance from and solutions built by Salesforce’s trusted ecosystem of partners includingAccenture, Deloitte, PwC and more to help businesses and communities reopen.

Pricing & Availability

  • Work.com is expected to be generally available June 2020.
  • Canadian pricing is to be confirmed at a later date (US pricing outlined in attached Press Release)

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