ServiceNow Partners w/ IBM To Automate IT & Releases New IoT Solution & COVID Testing App

The stakes have never been higher for enterprises – in order to survive, it’s crucial for them to enhance employee productivity, get full visibility into their operational footprint, and respond to incidents and issues in real-time.

ServiceNow and IBM today announced a strategic partnership to help enterprises around the globe automate IT. The partnership includes a first-of-its-kind joint IT solution – combining IBM’s Watson AIOps with ServiceNow’s IT Service Management and IT Operations Management Visibility – that equips companies with the tools they need to drive greater efficiency, reduce risk, and lower costs in IT across their organizations.

The company also released new products to help businesses and employees manage work in the wake of COVID-19 and sustain business continuity, including:

  • Launching Connected Operations, a powerful new solution that bridges IoT data with ServiceNow digital workflows so enterprises can monitor and manage critical infrastructure, break down data siloes, and pursue new business models (like goods-as-a-service). You can find more informationhere.
  • Updates to the ServiceNow Safe Workplace app suite, including a new Health and Safety Testing app to streamline the process for requesting and receiving test results from employees. You can find more information on today’s release – including a new Safe Workplace Experience for Now Mobile and enhanced contact tracing capabilities with Zebra Technologies’ MotionWorks Proximity solution – here.

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