New TELUS Online Security Helps To Protect Canadian Consumers

Nearly nine in ten Canadians wish their internet was more secure, but only 18 percent report using tools to protect their identity online2. To enable Canadians with tools to protect themselves, TELUS, a world-leading communications and information technology company, today announced that TELUS Online Security Powered by NortonLifeLock is now available throughout Canada. TELUS Online Security, Canada’s most comprehensive all-in-one protection3, features Cyber Safety and privacy solutions from NortonLifeLock to help Canadians protect their identity, devices, and online privacy. TELUS Online Security was previously available only to TELUS Internet customers in B.C. and Alberta.

Thousands of Canadians have collectively lost more than $60 million to fraud this year alone1. Scams related to COVID-19 have been a major contributor, with 42 per cent of Canadians having experienced at least one type of cyber security incident since the pandemic began5.

TELUS Online Security is available in three plan options to help ensure customers can choose the solution that best fits their needs:

TELUS Online Security Ultimate

  • All-in-one protection for your connected devices and online privacy and identity. Up to 20 devices are protected from viruses, ransomware, and other online threats.
  • Defends your online privacy with bank-grade encryption when connecting to Wi-Fi with Secure VPN.
  • Should you become a victim of identity theft, an Identity Restoration Specialist will work with you to help resolve it. And, you’re covered for qualified Personal Expense Reimbursement plus Coverage for Lawyers and Experts up to $1 million4.

TELUS Online Security Complete

  • All-in-one protection for your connected devices and online privacy and identity. Up to 10 devices are protected from viruses, ransomware, and other online threats.
  • Defends your online privacy with bank-grade encryption when connecting to Wi-Fi with Secure VPN.
  • Should you become a victim of identity theft, an Identity Restoration Specialist will work with you to help resolve it. And, you’re covered for qualified Personal Expense Reimbursement plus Coverage for Lawyers and Experts up to $100,0004.

TELUS Online Security Standard

  • All-in-one protection for your connected devices and online privacy and identity. Up to 2 devices are protected from viruses, ransomware, and other online threats.
  • Defends your online privacy with bank-grade encryption when connecting to Wi-Fi with Secure VPN.
  • Should you become a victim of identity theft, the Identity Theft Reimbursement Coverage is there to help with coverage for qualified Personal Expense Reimbursement plus Coverage for Lawyers and Experts up to $25,0004.

At this time, TELUS Online Security is not available in Quebec. For more information, please visit telus.com/onlinesecurity.

*No one can prevent all cyber crime or identity theft.

1 Canadian Anti-Fraud Centre, https://www.antifraudcentre-centreantifraude.ca/index-eng.htm

2 Angus Reid report commissioned by TELUS.

3 Applies to TELUS Online Security Standard plan and above.

4 The Identity Theft Reimbursement Coverage, with a limit of up to $25,000 for Basic Plus, up to $100,000 for Premium and up to $1 Million for Premium Plus, is underwritten and administered by American Bankers Insurance Company of Florida, an Assurant company. Please refer to the actual policies for terms, conditions, and exclusions of coverage. Coverage may not be available in all jurisdictions. Review the Summary of Benefits under the Insurance Coverage (Canada) here.

5 Statistics Canada, “Canadians spend more money and time online during pandemic and over two-fifths report a cyber incident,” https://www150.statcan.gc.ca/n1/daily-quotidien/201014/dq201014a-eng.htm

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