TikTok Supports Community Well-Being With Refreshed Policies & Features

As the first vaccines get distributed in Canada, TikTok is fighting misinformation by adding commonly asked questions and answers about COVID-19 vaccines from public health experts to its in-app coronavirus resource hub. 

TikTok’s COVID-19 hub is accessible from the Discover page, search results, and banners on COVID-19 and vaccine-related videos and has been viewed over 2 billion times globally over the last six months.

In addition, TikTok is announcing refreshed Community Guidelines, along with resources and tools to support the well-being of the community. 

TikTok’s Community Guidelines play an essential role in their mission to inspire creativity and bring joy. They want everyone to feel comfortable and confident expressing themselves exactly as they are. This announcement highlights some of the policies that they have strengthened to better support the well-being of their community in areas like harassment, eating disorder content, and self-harm.

They are also announcing three new features to further support community well-being, including:

  • Updated resources to support people who may be struggling which they developed with guidance from leading behavioral psychologists and suicide prevention experts. Now, if someone searches for terms like “selfharm” or “hatemyself” they’ll see evidence-based actions they can take along with access to the National Suicide Prevention Lifeline and Crisis Textline for emergency support.
  • Opt-in viewing screens on top of videos that some may find graphic or distressing. These types of videos are already ineligible for recommendation into anyone’s For You feed, and this feature aims to further reduce unexpected viewing of such content by offering viewers the choice to skip the video or watch it.
  • Commonly asked questions and answers about COVID-19 vaccines from public health experts will be added to their in-app coronavirus resource hub. Their COVID-19 hub is accessible from their Discover page, search results, and banners on COVID-19 and vaccine-related videos and has been viewed over 2 billion times globally over the last six months.
  • Text-to-voice: TikTok continually works to make TikTok more accessible for everyone. They recently announced new tools to support people with photosensitive epilepsy, and They are starting to roll out a text-to-voice feature that allows people to convert typed text to voice that plays over text as it appears in a video. 

Keeping the TikTok community safe is a commitment with no finish line, and they hope these updates help people have a positive and meaningful TikTok experience.

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