TELUS Launches Newest Health For Good Mobile Clinic To Support Toronto’s Most Marginalized Citizens

Today, TELUS announced the expansion of the company’s innovative Health for Goodprogram with Parkdale Queen West Community Health Centre (CHC) and University Health Network’s (UHN) Social Medicine Program. The Parkdale Queen West Mobile Health Clinic powered by TELUS Health, a specially-equipped clinic on wheels, will provide essential primary health and harm reduction services directly to underserved persons in neighbourhoods in the mid-west region of Toronto. In addition, the clinic will enable mobile COVID-19 testing and vaccination efforts at homeless sheltering sites, congregate housing for marginalized populations and in areas with high positivity rates.

Estimates show that there are more than 8,700 Torontonians experiencing homelessness each day. In addition, marginalized populations struggling with poverty are often challenged to access primary health care, counselling and mental health support, as well as harm reduction and illness prevention services. Through this collaborative partnership,TELUS, Parkdale Queen West CHC and UHN’s Social Medicine Program’s main goal is to improve the health and wellbeing of these individuals and communities who are at-risk and/or face barriers to accessing high quality health care services and supports.

Backed by a $10 million commitment from TELUS, Health for Good is already active from coast-to-coast with clinics operating in Victoria, Vancouver, Surrey, Calgary, Edmonton, Ottawa, Mississauga-Peel Region, Waterloo Region, Montreal, Halifax, and now Toronto. These state-of-the-art mobile health clinics operate in communities where frontline care is urgently needed and act as a vital link between the community and local health authority. Through a combination of drop-in primary care and individually targeted follow up visits, the mobile outreach team builds rapport and enables a continuity of care for people who have been underserved by the traditional clinical care model. In 2020, several mobile health clinics supported COVID-19 response efforts, operating as assessment and testing centres and offering support to people leaving isolation and recovering from COVID-19. Since the program’s inception in 2014, TELUS Health Mobile Clinics have supported over 50,000 patient visits.

This mobile health clinic, and others across the country, are equipped with TELUS Health electronic medical record (EMR) technology. The TELUS Health EMR will enable clinic staff to collect and store health data, examine results over time, and provide better continuity of care to patients who previously had undocumented medical histories. The clinic is also equipped with TELUS LTE Wi-Fi and TELUS Mobility services.

The medical clinic is divided into two main areas: one for patient reception and mental health care and a second private, but more spacious area with an examination table and a physician/nursing workstation.  This design  helps improve patient privacy and allows the team to treat patients with the dignity and respect they deserve.

For more information about TELUS Health for Good, visit telus.com/healthforgood.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

This site uses Akismet to reduce spam. Learn how your comment data is processed.

%d bloggers like this: