TELUS Internationally Recognized As Fastest Mobile Operator & Top Wireless Network In Canada

As Canadians continue to rely more than ever on strong, reliable wireless networks for work, remote learning, entertainment, and staying connected, TELUS announced today that its superior network speed, strength, and reliability has been recognized by two industry-leading experts, including being named the fastest mobile operator in Canada in the Q1 2021 Speedtest Intelligence report by Seattle-based Ookla®. TELUS also earned the title of Top Wireless Network Quality in Western Canada and tied for first in Ontario in New York-based J.D. Power’s 2021 Canada Wireless Network Quality Study.

Below are key highlights from the reports:

  • Ookla found that TELUS’ network speed outperformed all other mobile operators with a Speed Score of 87.54 Mbps
  • TELUS ranked Fastest Mobile Network in Ontario and Manitoba three quarters in a row by Ookla
  • Seventh consecutive year that J.D. Power has awarded TELUS the top spot in Ontario
  • J.D. Power ranked TELUS #1 in Western Canada for best wireless network quality, outperforming all other network providers with fewest calling, messaging, or data problems

TELUS’ wireless and wireline networks continue to serve Canadians with the highest quality and connectivity excellence during the ongoing COVID-19 pandemic. In 2020, TELUS accommodated a surge in demand on our networks, including a 40% increase in multimedia messaging; a 40% surge in Internet usage; a 50% increase in average monthly call volumes; and a 26% increase in TV viewing. With more Canadians continuing working and learning from home, we are constantly investing in new technologies to enhance TELUS’ network resiliency and world class performance standards to ensure that our customers have a seamless, robust experience.

Since 2000, TELUS has invested nearly $240 billion in network infrastructure, spectrum, and operations to enhance the coverage, speed, and reliability of its networks. Over the next three years, TELUS has committed to investing an additional $40 billion to support the roll out of its 5G network, which will enhance innovation and help drive digital development across key sectors of the Canadian economy.

This latest recognition from Ookla and J.D. Power complements the countless accolades TELUS has earned over the years in respect of their world-leading wireless network. In 2020, TELUS was recognized by other independent industry-leading experts, including UK-based Opensignal, Victoria-based Tutela and New York-based PCMag, building on an outstanding record of achievement with respect to network excellence. Notably, these awards are based on TELUS’ national networks, inclusive of both urban and rural coverage.

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