Top Concerns Among Canadian Business Travellers Revealed: SAP Concur

As Canada gets closer to the return of corporate travel, businesses are taking a closer look at how they can safely resume travel programs. SAP Concur, the world’s leading brand for integrated travel, expense, and invoice management solutions, revealed its annual business travel survey which offers powerful insights for organizations to consider as they continue to think about the evolution of their travel programs. Notable highlights of the survey include: 

Career concerns have Canadian business travellers pushing to resume travel.  

  • Almost two-thirds of Canadian business travellers (63%) are pushing to resume travel rather than their employers—because their success and happiness is at stake. 
  • A shocking 76% fear personal consequences if they do not increase business travel this year. The biggest fears for homebound business travellers include difficulty developing and maintaining business connections (49%), not advancing in their career (33%) and making less money (26%). 

Travel flexibility is moving to the forefront for business travellers, while safety is taking a back seat.  

  • Nearly 3 in 4 (73%) Canadian business travellers cite flexibility—such as choosing their own transportation or lodging—as a driver for getting them back on the road, ahead of the 65% who cited vaccination requirements. 
  • Flexibility is so important that a surprising 30% of business travelers would rather deal with a crying toddler on a flight than give up control of their travel planning. 

Failing to adapt to travellers’ new expectations could spell dire consequences.  

  • More than half ofCanadian business travellers (53%) will take action if their company does not implement their must-have changes to policy and procedure, including 37% who would ask to limit their travel.  
  • Some business travellers take a failure to adapt more seriously: 15% would look for a new position, spelling out the potential for a disruption wherever business travellers aren’t heard. 

For more information, you can view the complete global study or the Canadian findings

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