Today, at Knowledge 23, ServiceNow announced several major innovations and initiatives to accelerate intelligent automation across the enterprise, including innovative generative AI capabilities built into the Now Platform, new workflows for the critical work of Finance, Procurement, and Supply Chain leaders, an AI-powered skills intelligence solution to supercharge employee growth and development, as well as a new initiative to digitally transform non-profits’ critical work.
New features and capabilities include (more innovations are included within the media kit):
- Generative AI solutions that expand ServiceNow’s already extensive AI functionality with built-in capabilities, which apply the power of generative AI to enterprise applications.
- New Finance and Supply Chain workflows to automate procurement, accounts payable, and other critical processes. These workflows represent a major expansion of the ServiceNow portfolio as the company continues to extend the reach of the Now Platform to new personas industries, and geographies to propel its growth.
- Employee Growth and Development, a new AI-powered solution that helps organizations predict, identify, and develop skills that will have the greatest impact on the business and close talent gaps. Underpinned by AI, EGD will guide employees and their managers through career plans, development goals, and learning resources on a single platform.
- ServiceNow Cloud Observability powered by Lightstep to manage the growing scale and complexity of cloud infrastructure, bringing observability metrics, tracing, and logging together in a single solution.
- ServiceNow.org, an initiative to digitally transform non-profits’ critical work.
- New partner courses for ServiceNow’s Rise Up training and development program with Microsoft as the first partner. Individuals can build foundational knowledge on ServiceNow and Microsoft that expands the skills ecosystem from which organizations can find and hire talent to excel on both platforms.
The new solutions and initiatives address the complex needs of businesses today for ServiceNow’s 7,700+ customers—targeting growth and speed, while boosting cost efficiency; investing in technology while advancing talent development; and increasing productivity without slowing innovation.
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This entry was posted on May 16, 2023 at 12:17 pm and is filed under Commentary with tags ServiceNow. You can follow any responses to this entry through the RSS 2.0 feed.
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ServiceNow Bets Big On Generative AI & Upskilling, Launches New Workflows
Today, at Knowledge 23, ServiceNow announced several major innovations and initiatives to accelerate intelligent automation across the enterprise, including innovative generative AI capabilities built into the Now Platform, new workflows for the critical work of Finance, Procurement, and Supply Chain leaders, an AI-powered skills intelligence solution to supercharge employee growth and development, as well as a new initiative to digitally transform non-profits’ critical work.
New features and capabilities include (more innovations are included within the media kit):
The new solutions and initiatives address the complex needs of businesses today for ServiceNow’s 7,700+ customers—targeting growth and speed, while boosting cost efficiency; investing in technology while advancing talent development; and increasing productivity without slowing innovation.
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This entry was posted on May 16, 2023 at 12:17 pm and is filed under Commentary with tags ServiceNow. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.