Uber launches Reserve for UberX and UberXL today

Starting today, Uber is launching Uber Reserve for UberX and UberXL in select cities across Canada. Uber is known for being on-demand – push a button, and get a ride. Now, you can push a button and plan your ride, giving riders even more certainty and extra assurance. Uber Reserve is perfect for trips to the airport, train stations, other cities, business meetings or planned events, so riders can enjoy a stress-free ride.

Here’s what riders need to know: 

  • Plan ahead: Uber Reserve allows you to request a ride up to 90 days or 30 minutes in advance, at any time and on any day of the year. You can also Reserve a trip with multiple stops to pick up friends and family along the way. 
  • Save 30% this summer by planning ahead: Enjoy 30% off your next Uber Reserve trip (up to $30) in selected geos in Montreal, Vancouver and Ottawa. Valid for pickup time until 11:55pm local time on Sept 19, 2023.
  • Reliability on time: Count on your ride to be there when you need it with Uber Reserve. Our technology matches drivers for your trip ahead of time and helps them arrive on time for a stress-free ride.
  • No rush to meet your driver: You have extra wait time built in so you can double check you’ve got everything before hitting the road. 
  • Flexible cancellation: Change of plans? No problem. Uber Reserve lets you cancel up to 60 minutes before your requested pickup time with no extra fees. If you cancel less than 60 minutes before your reservation, you will be charged a cancellation fee for your driver’s time. You can view the cancellation fees in the app before and after scheduling your trip.
  • Tailored for you: Ride options for every budget and occasion, and prioritized matching with your Favourite Driver! Favourite Driver allows you to select specific drivers whom you’d like to be matched with when requesting Reserve rides. You can add them to your Favourite Driver list during the rating process.

Here’s how it works: 

  • Request a ride up to 90 days to 30 minutes in advance, at any time and on any day of the year.
  • Once the rider requests a reservation, we start looking to match that reservation with a driver ahead of the pickup time. 
  • Riders are notified once a driver has been assigned. 
  • Riders will receive another notification when the driver is enroute.
  • 5 minutes of wait time is built in depending on the product, so riders can take their time.
  • Riders can cancel up to 60 minutes before your requested pickup time with no extra fees. 

Uber Reserve is already live in Toronto, Calgary and Edmonton on most of Uber’s products. 

Starting today, Uber Reserve for UberX and XL are available in the following cities:  

  • Vancouver
  • Montreal 
  • Ottawa 
  • London 

Today, Uber Reserve is live for UberX and Comfort in below cities and riders will be able to Reserve Uber XL as well starting today. 

  • Kitchener-Waterloo
  • Winnipeg
  • Halifax
  • Hamilton
  • Niagara Region 
  • Saskatoon 
  • Regina 
  • Quebec City 
  • Windsor 
  • Red Deer 

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