TELUS Achieves Historic ISO 31700-1 Privacy By Design Certification

TELUS has marked a historic milestone by becoming the first company in the world to achieve the ISO 31700-1 Privacy by Design certification. This achievement substantiates TELUS’ commitment to safeguarding privacy and advancing the principles of trustworthy data practices across Canada and beyond.

The certification was awarded to TELUS Data for Good, powered by the TELUS Insights platform, a first-of-its-kind program focused on leveraging de-identified data for social good. KPMG, the international auditing and advisory firm, conducted a comprehensive evaluation and provided TELUS Data for Good with a clean report confirming the program aligns with international privacy criteria, and the requirements laid out under the ‘7 Foundational Principles of Privacy by Design’ – originally developed by privacy expertDr. Ann Cavoukian – which underpin the ISO 31700 Privacy by Design Standard.

TELUS has woven privacy, and trustworthy data practices into every facet of its business operations, ensuring that all employees at every level are actively engaged in maintaining its stringent standards. The Data for Good program, launched in 2017 and winner of the 2020 HPE-IAPP Privacy Innovation Award, offers researchers access to high-quality, strongly de-identified and aggregated data and insights to support a range of social impact initiatives like the design of public parks, efficient transportation systems in response to natural disasters, and efforts to reduce climate change. To learn more about how the TELUS Insights platform can improve decision-making in commercial sectors, see TELUS’ Big Data Solutions & Analytics.

In supporting Canadians’ understanding of how data and technology can be used for social good, TELUS’ online Privacy Centre lays out clear details about the Data for Good program and how the data de-identification process works, as well as the additional steps taken to protect their privacy.

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