Uber Introduces New Customizable Late Night Safety Feature

Starting today, Uber will begin giving riders across Canada even more control over their on-trip experience, especially at night.

Whether it’s drinks with friends, a sports game, or a first date, going out at night should be fun and safe. 81% of riders say safety is an important reason why they choose to ride with Uber. With today’s new feature, riders are in control. 

Today Uber is launching safety preferences, a new one-stop destination in the app where riders can set and forget a bundle of safety features. Features can be customized to automatically turn on based on:

  • Time of day — like for every ride after 9pm, or only on weekends
  • Location — within 50 meters of a bar or restaurant
  • Or for every trip

Safety features riders can schedule include:

  • Audio Recording: Riders can record audio during a trip, and send us a recording if something goes wrong. All audio recordings are encrypted and stored securely on the rider’s device. Their recording will be locked, and no one—not the driver, not Uber, not the rider—has access to it. Uber can only access the recording if the rider reports a safety incident and chooses to share the recording with Uber. 
  • PIN verification: Riders have the option to receive a four-digit PIN code to provide to a driver before the trip can begin. This helps ensure you’re getting into the right car. 
  • RideCheck: RideCheck helps detect if a ride goes off-course, stops unexpectedly, or ends early and sends an in-app check-in. With safety preferences riders can choose to receive check-ins more frequently. When this happens we will check-in to ask if everything is ok and offer resources to help. 
  • Share My Trip: Riders can automatically share their live location and trip details with a friend or family member. This can now be automated for every trip, or only after a certain hour or when leaving a bar and restaurant. 

There are two different ways to set it up:

  • In the Account tab, scroll down and tap “Settings”, and then “Safety preferences”
  • While on a trip, tap the Safety Toolkit blue shield, and then tap “Set up safety preferences”

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