Recently, I’ve written about two instances where I’ve come across a threat actor or actors using Bell Canada’s name in an attempt to scam people. If you want to read about those scams, click here and here for details.
I wanted to make sure that my readers have every opportunity to protect themselves. So I went to Bell directly to ask for commentary as well as tips that would allow you to protect yourself from scams like these. A Bell representative sent me this which I have reprinted verbatim:
This style of fraudulent activity is what is called social engineering, where fraudsters exploit emotions to achieve various objectives. These include accessing sensitive information like passwords, credit card or SIN details, gaining control over computers or devices, or directly acquiring funds from unsuspecting victims.
We want our customers to know that Bell will never contact you to ask for personal information unless we are responding to an inquiry made by the customer. We strongly advise our customers to beware of these fraudulent tactics, trust their instincts, and if they are uncertain about a caller’s identity, hang up and contact our team directly. We take such matters seriously and investigate each matter brought to our attention. If you suspect you have encountered someone fraudulently posing as a Bell representative please email fraud.fraude@bell.ca. For more information on how to protect yourself from telecom fraud, please visit bell.ca/security.
This is very good advice as a whole. And I want to highlight this part specifically:
We strongly advise our customers to beware of these fraudulent tactics, trust their instincts, and if they are uncertain about a caller’s identity, hang up and contact our team directly.
Because I come to the rescue of people who come in contact with scammers on a regular basis, I can say that trusting your instincts is one of the best things that you can do to protect you from being a victim of a scam. If you get the sense that something is wrong, go with it because you’re likely right. And trusting your instincts can save you from a very bad situation. On top of that, if you get a call from someone claiming to be from Bell, and what you hear doesn’t sound right, hang up and call Bell directly at 310-Bell. Finally, this advice doesn’t just apply to Bell, but to any situation that you might find yourself in where you get contacted out of the blue by someone claiming to have some great deal for you, or wanting to take some course of action that doesn’t sound right.
I want to thank Bell for responding to my request for a comment on this as this will help a great many people avoid being on the wrong end of a scam.
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This entry was posted on May 11, 2024 at 8:34 am and is filed under Commentary with tags Bell. You can follow any responses to this entry through the RSS 2.0 feed.
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A Follow Up About My Recent Posts About Bell Being Used In Telephone #Scams
Recently, I’ve written about two instances where I’ve come across a threat actor or actors using Bell Canada’s name in an attempt to scam people. If you want to read about those scams, click here and here for details.
I wanted to make sure that my readers have every opportunity to protect themselves. So I went to Bell directly to ask for commentary as well as tips that would allow you to protect yourself from scams like these. A Bell representative sent me this which I have reprinted verbatim:
This style of fraudulent activity is what is called social engineering, where fraudsters exploit emotions to achieve various objectives. These include accessing sensitive information like passwords, credit card or SIN details, gaining control over computers or devices, or directly acquiring funds from unsuspecting victims.
We want our customers to know that Bell will never contact you to ask for personal information unless we are responding to an inquiry made by the customer. We strongly advise our customers to beware of these fraudulent tactics, trust their instincts, and if they are uncertain about a caller’s identity, hang up and contact our team directly. We take such matters seriously and investigate each matter brought to our attention. If you suspect you have encountered someone fraudulently posing as a Bell representative please email fraud.fraude@bell.ca. For more information on how to protect yourself from telecom fraud, please visit bell.ca/security.
This is very good advice as a whole. And I want to highlight this part specifically:
We strongly advise our customers to beware of these fraudulent tactics, trust their instincts, and if they are uncertain about a caller’s identity, hang up and contact our team directly.
Because I come to the rescue of people who come in contact with scammers on a regular basis, I can say that trusting your instincts is one of the best things that you can do to protect you from being a victim of a scam. If you get the sense that something is wrong, go with it because you’re likely right. And trusting your instincts can save you from a very bad situation. On top of that, if you get a call from someone claiming to be from Bell, and what you hear doesn’t sound right, hang up and call Bell directly at 310-Bell. Finally, this advice doesn’t just apply to Bell, but to any situation that you might find yourself in where you get contacted out of the blue by someone claiming to have some great deal for you, or wanting to take some course of action that doesn’t sound right.
I want to thank Bell for responding to my request for a comment on this as this will help a great many people avoid being on the wrong end of a scam.
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This entry was posted on May 11, 2024 at 8:34 am and is filed under Commentary with tags Bell. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.