Adobe To Change Terms Of Use After EPIC Backlash

Last week Adobe released new terms of use for its products that almost immediately sparked anger amongst its user base. And attempts to explain it away didn’t go over well. So Adobe is trying again for a third time via this blog post:

We recently rolled out a re-acceptance of our Terms of Use which has led to concerns about what these terms are and what they mean to our customers. This has caused us to reflect on the language we use in our Terms, and the opportunity we have to be clearer and address the concerns raised by the community.

Over the next few days, we will speak to our customers with a plan to roll out updated changes by June 18, 2024.

At Adobe, there is no ambiguity in our stance, our commitment to our customers, and innovating responsibly in this space. We’ve never trained generative AI on customer content, taken ownership of a customer’s work, or allowed access to customer content beyond legal requirements. Nor were we considering any of those practices as part of the recent Terms of Use update. That said, we agree that evolving our Terms of Use to reflect our commitments to our community is the right thing to do.

In other words, the blowback was so epic that Adobe has had to do a rethink. And next week Adobe will roll out new terms of use that clearly state what Adobe and and can’t do with user data. And at the same time, Adobe hopes by doing so that it can get users to trust them again. That might be a tall order given how epic the blowback was. But I guess we will see when these new terms of use drop.

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