Discounting Dominates Prime Day Says Salesforce data

Amazon reported its biggest sales this year via Prime Day. Here’s some key Canadian and global data which provides a snapshot based on the activity of 1.5 billion shoppers globally across Commerce Cloud and other Salesforce products.

Canadian data shows:

  • Discount rates (averaging at 27% off) were much more enticing this year compared to last year’s Prime Day with Canadian retailers increasing discount usage by 11%
  • Sales for non-Amazon retailers in Canada grew by 8% YoY
  • Canadian retailers witnessed consumers buying more units per transaction YOY (4.7% compared to 4.2 in 2023)
  • Canadian web traffic grew by 5% YoY (compared to +2% globally), while order growth shows an increase of 6% (higher than the flat 0% growth globally) 
  • Add to cart value (19%), conversion rate (2.5%) and cart abandonment rate (87%) for Canada remains stable YOY
  • Social traffic grew by 1% YOY (11% compared to 10% in 2023)

Global data shows: 

  • Global web traffic has grown +2% YoY
  • Top performing verticals (for sales growth) are:
  • Health & Beauty including makeup, skincare and haircare (+16%)
  • Makeup +30%
  • Skincare +14%
  • other health & beauty +14%
  • Active Footwear (+12%)
  • General Footwear (+8%)
  • Highest discounted categories for Prime Day 1+2 combined globally are:
  • General Apparel 28% 
  • Beauty, Makeup 28% (a jump of 7% from last year)
  • Beauty, Skincare 22%
  • Home, Furniture 22%

This data was provided by Salesforce.

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