New Slack research reveals 5 types of workers emerging in the AI-driven workplace

Slack’s new Workforce Lab research explores what motivates workers to use AI and how they feel about using it at work. Through in-depth interviews and a survey of 5,000 full-time desk workers, the research uncovered five distinct AI personas that employers need to understand as they implement AI and bring workers onboard “The AI Team” — a workplace where humans and AI agents work successfully side-by-side:

  • 🥰 The Maximalist (30%): Maximalists are using AI multiple times a week to improve their work and are shouting from the rooftops about it.
  • 🤫 The Underground (20%): Undergrounds are Maximalists in disguise, using AI often but hesitant to share with their colleagues that they are doing so.
  • 😎 The Rebel (19%): Rebels don’t subscribe to the AI hype. They avoid using AI and consider it unfair when coworkers engage with these tools.
  • 🤩 The Superfan (16%): Superfans are excited and admire the advances made in AI, but aren’t yet making the most use out of it at work.
  • 🧐 The Observer (16%): Observers have yet to integrate AI into their work. They are watching with interest and caution.

Last week Salesforce also announced Career Connect it’s  new internal talent marketplace that helps employees gain new experiences and skills, encourage internal mobility, and retain top talent. The marketplace is powered by AI and helps employees create tailor-made career paths customized to their skills and aspirations. 

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