To answer the need for a better, more efficient way for teams to work together, Slack is releasing new AI enhancements set to improve team collaboration and data integration.
These enhancements follow a recent report from Salesforce which highlighted that Slack AI integrations saved50,000 hours of work in just one quarter. With the innovations announced today, customers can centralize everything they need to get work done more efficiently.
Key innovations include:
- Agentforce in Slack: With a new user interface (UI) for agents, teams can now talk to their data, surface insights, and take action on tasks in Slack with Salesforce’s Agentforce Agents.
- Third-party AI agents: AI agents and assistants from partners like Adobe, Anthropic, Cohere, Perplexity, and more can be deployed in the same trusted, secure environment in Slack.
- Salesforce channels: A new type of channel that connects Salesforce CRM records to channel-based conversations in Slack gives teams a comprehensive space to collaborate on every account and opportunity, increasing alignment to move work forward. Coming soon, Salesforce channels will be embedded in the Salesforce user interface.
New enhancements in Slack also include purpose-built AI functionality across search and automation as well as new solutions-based templates to unlock productivity for every use case and line of business.
- New Slack AI features: Enhanced capabilities like huddle notes, simplified automation, and improved search allow teams to work smarter, faster, and with greater focus.
- Slack templates: Collections of ready-to-use templated channels, canvases, lists, and automated workflows make work in any department and for any task faster and more productive.
- AI Workflow Builder: Generates workflows with simple conversational prompts so users can easily automate their tasks.
Availability:
- Third-party agents are available now in the Slack Marketplace, with more coming soon.
- Agentforce (formerly Einstein Copilot) in Slack will be available in beta in October 2024.
- Slack AI is available now as a paid add-on for all paid Slack plans.
- Salesforce channels are available to Slack Sales Elevate customers now and will be included in Salesforce Starter Suite in the coming months.
- Slack templates will be available in October 2024.
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This entry was posted on September 16, 2024 at 11:25 am and is filed under Commentary with tags Salesforce. You can follow any responses to this entry through the RSS 2.0 feed.
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Salesforce Enhances Team Productivity With New Slack Innovations
To answer the need for a better, more efficient way for teams to work together, Slack is releasing new AI enhancements set to improve team collaboration and data integration.
These enhancements follow a recent report from Salesforce which highlighted that Slack AI integrations saved50,000 hours of work in just one quarter. With the innovations announced today, customers can centralize everything they need to get work done more efficiently.
Key innovations include:
New enhancements in Slack also include purpose-built AI functionality across search and automation as well as new solutions-based templates to unlock productivity for every use case and line of business.
Availability:
Explore more:
Share this:
Like this:
Related
This entry was posted on September 16, 2024 at 11:25 am and is filed under Commentary with tags Salesforce. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.