The IT Nerd

Bell has been catching a lot of heat over the last year or two because of mass layoffs of their staff. But it appears that Rogers is joining them on that front as I am seeing posts on Reddit which I have confirmed with people inside Rogers that there are layoffs underway. One thread has members of their online chat team being laid off. That in turn will force customers to call into Rogers. And that may not go well for customers based on what I have heard from their customers and Another thread goes further by saying that their online chat is shutting down. Still another thread indicates that members of voice tech support have been let go. Finally another thread lists the terms of severance.

Again, when I started to catch wind of this, I went to sources inside Rogers who confirmed that this is real. And I am working to get numbers on how big this layoff is. I’ll post that when I have something in terms of numbers that is accurate. But regardless of how big this is or isn’t, I can say one thing. If Bell got Canadians mad about their layoffs, Rogers is about to get the same reaction from Canadians. And I for one will be interested to see how they handle this.

This entry was posted on February 20, 2025 at 3:29 pm and is filed under Commentary with tags Rogers. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.