Today, at ServiceNow’s annual customer and partner event, Knowledge 2025 the company introduced its new Core Business Suite—an AI-powered solution that quickly transforms core business functions like HR, procurement, finance, and more. Available on the single, intelligent ServiceNow AI Platform, Core Business Suite connects employees, suppliers, systems, and data in one place, enabling efficiency and faster time to value for organizations of all sizes. Within Core Business Suite, ServiceNow also launched a new Finance Case Management solution to orchestrate finance department requests with AI-driven processes, eliminating manual tasks and reducing errors.
ServiceNow brings together AI, data, and workflows on a single, powerful platform, allowing ServiceNow Core Business Suite to accelerate transformation across business operations, drive better outcomes, reduce costs, and improve service experiences.
Simplifying the work experience for every team
ServiceNow Core Business Suite brings together proven capabilities across business functions into one unified experience, representing a new way to scale enterprise-grade intelligence, efficiency, and productivity to mid-sized and commercial customers. It provides a single-entry point where employees can resolve everyday workplace needs—whether it’s requesting workplace accommodation, seeking help with a procurement request, or submitting a compliance concern without navigating multiple systems. By seamlessly connecting employees, suppliers, systems, and data from both inside and outside the ServiceNow AI Platform, the suite eliminates silos and unifies requests and processes across finance, IT, HR, procurement, legal, facilities, and more.
Built for speed and simplicity, Core Business Suite is optimized for fast deployment—often in just weeks—with AI agents that assist with setup and automation from day one. This means faster time to value, lower cost to serve, and consistent experiences, even for smaller teams or companies without large IT departments. Employees gain quick, hassle-free access to critical information, powered by AI that’s as smart as the data behind it. By tapping into rich contextual data across the enterprise, business experts can swiftly resolve cases with complete context, while team leads gain visibility into performance metrics, enabling continuous improvement. The suite rapidly automates tasks, streamlines complex interactions, and accelerates productivity—delivering greater transparency and operational efficiency throughout the enterprise.
Transforming finance with ServiceNow Finance Case Management
As part of the launch of Core Business Suite, ServiceNow introduced Finance Case Management, a new solution built specifically for finance departments to manage their day-to day work and requests. While traditional finance tools focus on recording transactions, ServiceNow Finance Case Management addresses the unstructured work that leads to inefficiency—such as creating a new cost center, checking the status of a vendor invoice, or escalating a payroll issue—bringing visibility, structure, and automation. Instead of navigating a maze of disconnected systems, employees now have a single, intuitive interface to initiate, act on, and track finance-related requests with AI agent assistance.
Core Business Suite marks the next step in ServiceNow’s mission to simplify work across the enterprise—streamlining IT, HR, finance, procurement, legal and workplace operations, eliminating silos, and transforming how employees get things done. By automating requests and connecting workflows across departments, it delivers faster outcomes and better experiences for teams at every level.
Additional information:
Learn more about ServiceNow Knowledge 2025 here.
Related
This entry was posted on May 7, 2025 at 1:00 pm and is filed under Commentary with tags ServiceNow. You can follow any responses to this entry through the RSS 2.0 feed.
You can leave a response, or trackback from your own site.
ServiceNow introduces Core Business Suite with AI-powered solutions built to quicklytransform key business functions and scale with growing companies
Today, at ServiceNow’s annual customer and partner event, Knowledge 2025 the company introduced its new Core Business Suite—an AI-powered solution that quickly transforms core business functions like HR, procurement, finance, and more. Available on the single, intelligent ServiceNow AI Platform, Core Business Suite connects employees, suppliers, systems, and data in one place, enabling efficiency and faster time to value for organizations of all sizes. Within Core Business Suite, ServiceNow also launched a new Finance Case Management solution to orchestrate finance department requests with AI-driven processes, eliminating manual tasks and reducing errors.
ServiceNow brings together AI, data, and workflows on a single, powerful platform, allowing ServiceNow Core Business Suite to accelerate transformation across business operations, drive better outcomes, reduce costs, and improve service experiences.
Simplifying the work experience for every team
ServiceNow Core Business Suite brings together proven capabilities across business functions into one unified experience, representing a new way to scale enterprise-grade intelligence, efficiency, and productivity to mid-sized and commercial customers. It provides a single-entry point where employees can resolve everyday workplace needs—whether it’s requesting workplace accommodation, seeking help with a procurement request, or submitting a compliance concern without navigating multiple systems. By seamlessly connecting employees, suppliers, systems, and data from both inside and outside the ServiceNow AI Platform, the suite eliminates silos and unifies requests and processes across finance, IT, HR, procurement, legal, facilities, and more.
Built for speed and simplicity, Core Business Suite is optimized for fast deployment—often in just weeks—with AI agents that assist with setup and automation from day one. This means faster time to value, lower cost to serve, and consistent experiences, even for smaller teams or companies without large IT departments. Employees gain quick, hassle-free access to critical information, powered by AI that’s as smart as the data behind it. By tapping into rich contextual data across the enterprise, business experts can swiftly resolve cases with complete context, while team leads gain visibility into performance metrics, enabling continuous improvement. The suite rapidly automates tasks, streamlines complex interactions, and accelerates productivity—delivering greater transparency and operational efficiency throughout the enterprise.
Transforming finance with ServiceNow Finance Case Management
As part of the launch of Core Business Suite, ServiceNow introduced Finance Case Management, a new solution built specifically for finance departments to manage their day-to day work and requests. While traditional finance tools focus on recording transactions, ServiceNow Finance Case Management addresses the unstructured work that leads to inefficiency—such as creating a new cost center, checking the status of a vendor invoice, or escalating a payroll issue—bringing visibility, structure, and automation. Instead of navigating a maze of disconnected systems, employees now have a single, intuitive interface to initiate, act on, and track finance-related requests with AI agent assistance.
Core Business Suite marks the next step in ServiceNow’s mission to simplify work across the enterprise—streamlining IT, HR, finance, procurement, legal and workplace operations, eliminating silos, and transforming how employees get things done. By automating requests and connecting workflows across departments, it delivers faster outcomes and better experiences for teams at every level.
Additional information:
Learn more about ServiceNow Knowledge 2025 here.
Share this:
Like this:
Related
This entry was posted on May 7, 2025 at 1:00 pm and is filed under Commentary with tags ServiceNow. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.