85% of Canadian IT Leaders Say Security Must Evolve: Salesforce

Canadian IT security leaders are signalling a clear need for change, with 85% saying their current practices must evolve to keep pace with modern threats. According to Salesforce’s new State of IT Security report, many are turning to emerging technologies like agentic AI—solutions such as Agentforce—to support operations and strengthen defenses.

While 99% believe AI agents can improve at least one area of security, many remain cautious. Over half (61%) lack full confidence in deploying these tools with the right guardrails, and 56% say their data foundation isn’t ready to support agentic AI.

Still, adoption is growing. More than 41% of IT security teams in Canada are already using AI agents in day-to-day operations, with usage expected to rise. Encouragingly, 86% of security, privacy, and compliance leaders see AI agents as a source of new security opportunities.

As 78% of Canadian leaders predict AI-driven threats will soon outpace traditional defenses, getting data governance right is becoming a top priority for organizations looking to adopt AI securely and strategically.

You can read the report here.

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