Tech failures are slowing down nearly half of Canada’s frontline workforce, new survey shows

A new national survey conducted by Samsung Canada and Leger, surveyed 510 Canadian workers across construction, healthcare, energy, mining, retail, and public safety, found that: 

  • Roughly 2 in 5 (44%) workers face delays in completing tasks when devices break. This is even higher among healthcare and public safety workers.  
  • 34% report communication breakdowns due to device issues 

From missed reports to disrupted deliveries, these moments of downtime are quietly dragging productivity across sectors. Only 1 in 3 workers are still using consumer-grade smartphones and tablets; devices not designed for harsh job site conditions or long shifts. 

That’s prompting a shift in what business decision makers are looking for when it comes to company tech. Designed for frontline conditions, Samsung’s Galaxy Tab Active5 Pro and Galaxy XCover7 Pro offer more resilient solutions built for durability in rugged workforces. These devices feature excellent weather durability, swappable batteries for all-day power, and glove-friendly touchscreens, a clear fit for jobs where reliability can’t be optional.  

Here are a couple of links that dive deeper into some of the statistics I mentioned above:

Samsung survey reveals deep need for rugged tech in construction industry: https://news.samsung.com/ca/samsung-survey-reveals-deep-need-for-rugged-tech-in-construction-industry

How rugged devices power real-time decision making in remote oilfields: https://news.samsung.com/ca/how-rugged-devices-power-real-time-decision-making-in-remote-oilfields

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