Park Place Technologies to Provide Category-Exclusive Support for Everpure M and X Series FlashArrays

A new service that includes hardware break/fix support,  current generation parts, and Purity//FA software support for companies running Everpure M and X Series FlashArrays has been introduced by Park Place Technologies. Park Place, a global leader in IT infrastructure management, is the only third-party provider to combine hardware support with Purity//FA software expertise.

The new service provides full FlashArray support for M and X series arrays at 30%-40% less than  Everpure renewal pricing. In addition to hardware break/fix support and current generation parts replacement, the service offers remote Purity//FA software troubleshooting and operational support from Level 3 engineers with deep Everpure expertise. Flexible SLAs are tailored to customer environments and timelines, with coverage up to 24/7 with a four-hour response time.

The service was created specifically for Everpure users whose FlashArrays are past their initial committed term and who prefer to avoid a costly, long-term OEM renewal or forced hardware refresh.

Park Place Technologies Everpure FlashArray support is available beginning June 1. For more information, visit this link.

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