Kyndryl today introduced its Agentic Modernization services-as-software, which is built using the Kyndryl Agentic AI Framework and is scaled through Kyndryl Bridge. Services-as-software is an emerging model for delivering services through software-driven automation, intelligence and scalable digital workflows.
Kyndryl has codified its trusted mission-critical and engineering expertise, together with capabilities from AI ecosystem partners, into pre-defined agentic workflows that help customers unlock business outcomes, de-risk and accelerate their modernization objectives, while maintaining enterprise guardrails and cost visibility throughout their AI adoption journey.
The announcement comes as organizations race to scale AI but are challenged to achieve business value from their investments. Kyndryl’s recent survey of 1,100 business and technology leaders found that while 77% of executives say generative AI has already been scaled across multiple functions of their organization, only 32% report experiencing one of their top desired outcomes. Organizations cannot reliably adopt AI on aging technology estates; modernization is the prerequisite foundation and has become a top priority and a growing area of technology spend.
Run on the Foundation of Kyndryl Bridge
Since its launch in 2022, Kyndryl Bridge has become the trusted foundation for managing and modernizing mission-critical and regulated technology environments for more than 1,400 customers. Kyndryl Bridge generates more than 16 million AI insights each month and has demonstrated a reduction in IT incidents by up to 50%.
As organizations adopt AI-powered workflows, Kyndryl Bridge serves as the robust enterprise-grade technology foundation, for deploying and managing mission-critical AI across hybrid IT estates, with well-established controls for cost visibility, security and regulatory requirements. Kyndryl Bridge also provides agentic memory management for customers, helping them preserve and evolve critical institutional knowledge and operational context to support continuous modernization.
Scaling modernization outcomes with services-as-software
Kyndryl’s services-as-software helps customers execute modernization programs of any size or complexity in radically compressed timelines and at significantly lower cost by scaling pre-built agentic workflows — making specialized skills less of a constraint.
This approach also enables customers to adopt new frontier models and tools as they become available, based on their business requirements, cost, performance and governance needs, without locking them into a specific technology stack. As a result, modernization programs can be delivered with greater consistency, repeatability, quality and predictable outcomes for every customer.
Expert-guided, agent-orchestrated continuous modernization
Anchored in Kyndryl’s decades of experience managing and modernizing mission-critical systems, pre-defined enterprise-grade agentic modernization workflows support a broad range of infrastructure, application and business transformation initiatives across distributed and mainframe environments, public, private cloud and network infrastructure, software development and IT operations. These AI workflows orchestrate autonomous AI agents across the modernization lifecycle, helping accelerate activities such as discovery, code analysis, dependency mapping, target-state design, code generation, testing and validation.
Kyndryl’s pre-defined agentic modernization workflows also reduce the effort and costs required to experiment with AI and accelerate modernization by giving customers a proven, reusable foundation for generating consistent, high-quality outcomes at scale.
Kyndryl experts and customer teams remain central to the process, providing human oversight, governance and accountability. With Kyndryl’s Agentic Modernization services-as-software, organizations can transform legacy environments faster and more consistently, into modern, AI-ready environments with greater speed and confidence.
Customers are already seeing results:
- A global car rental company is transforming its software development lifecycle with Kyndryl AI agents, autonomously refactoring legacy code and reducing hours of manual effort to minutes while improving code quality, consistency and maintainability.
- At a global reinsurer, the starting point was a decades-old mainframe environment with millions of lines of code and a shrinking pool of in-house expertise. Kyndryl Agentic Modernization services-as-software helped analyze and reimagine the legacy estate, accelerating the transition to a cloud-native architecture and enabling data center exit timelines to be reduced by 50%.
- A global financial services organization has deployed Kyndryl Agentic Modernization services-as-software across its engineering teams worldwide to accelerate modernization using AI-powered operational insights and pre-defined agentic workflows.
Learn more about Kyndryl’s Agentic Modernization services-as-software.
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This entry was posted on August 6, 2026 at 4:28 pm and is filed under Commentary with tags Kyndryl. You can follow any responses to this entry through the RSS 2.0 feed.
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Kyndryl introduces new agentic modernization services-as-software scaled through Kyndryl Bridge
Kyndryl today introduced its Agentic Modernization services-as-software, which is built using the Kyndryl Agentic AI Framework and is scaled through Kyndryl Bridge. Services-as-software is an emerging model for delivering services through software-driven automation, intelligence and scalable digital workflows.
Kyndryl has codified its trusted mission-critical and engineering expertise, together with capabilities from AI ecosystem partners, into pre-defined agentic workflows that help customers unlock business outcomes, de-risk and accelerate their modernization objectives, while maintaining enterprise guardrails and cost visibility throughout their AI adoption journey.
The announcement comes as organizations race to scale AI but are challenged to achieve business value from their investments. Kyndryl’s recent survey of 1,100 business and technology leaders found that while 77% of executives say generative AI has already been scaled across multiple functions of their organization, only 32% report experiencing one of their top desired outcomes. Organizations cannot reliably adopt AI on aging technology estates; modernization is the prerequisite foundation and has become a top priority and a growing area of technology spend.
Run on the Foundation of Kyndryl Bridge
Since its launch in 2022, Kyndryl Bridge has become the trusted foundation for managing and modernizing mission-critical and regulated technology environments for more than 1,400 customers. Kyndryl Bridge generates more than 16 million AI insights each month and has demonstrated a reduction in IT incidents by up to 50%.
As organizations adopt AI-powered workflows, Kyndryl Bridge serves as the robust enterprise-grade technology foundation, for deploying and managing mission-critical AI across hybrid IT estates, with well-established controls for cost visibility, security and regulatory requirements. Kyndryl Bridge also provides agentic memory management for customers, helping them preserve and evolve critical institutional knowledge and operational context to support continuous modernization.
Scaling modernization outcomes with services-as-software
Kyndryl’s services-as-software helps customers execute modernization programs of any size or complexity in radically compressed timelines and at significantly lower cost by scaling pre-built agentic workflows — making specialized skills less of a constraint.
This approach also enables customers to adopt new frontier models and tools as they become available, based on their business requirements, cost, performance and governance needs, without locking them into a specific technology stack. As a result, modernization programs can be delivered with greater consistency, repeatability, quality and predictable outcomes for every customer.
Expert-guided, agent-orchestrated continuous modernization
Anchored in Kyndryl’s decades of experience managing and modernizing mission-critical systems, pre-defined enterprise-grade agentic modernization workflows support a broad range of infrastructure, application and business transformation initiatives across distributed and mainframe environments, public, private cloud and network infrastructure, software development and IT operations. These AI workflows orchestrate autonomous AI agents across the modernization lifecycle, helping accelerate activities such as discovery, code analysis, dependency mapping, target-state design, code generation, testing and validation.
Kyndryl’s pre-defined agentic modernization workflows also reduce the effort and costs required to experiment with AI and accelerate modernization by giving customers a proven, reusable foundation for generating consistent, high-quality outcomes at scale.
Kyndryl experts and customer teams remain central to the process, providing human oversight, governance and accountability. With Kyndryl’s Agentic Modernization services-as-software, organizations can transform legacy environments faster and more consistently, into modern, AI-ready environments with greater speed and confidence.
Customers are already seeing results:
Learn more about Kyndryl’s Agentic Modernization services-as-software.
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This entry was posted on August 6, 2026 at 4:28 pm and is filed under Commentary with tags Kyndryl. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.