Prevent scams this Holiday season, thanks to TELUS

A too-good-to-be-true Black Friday deal. A text saying your package couldn’t be delivered. A call that looks like it’s coming from someone you know. Sound familiar?

As Canadians gear up for the holiday shopping season, scammers use this time to catch people off guard.

According to the Canadian Anti-Fraud Centre, Canadians reported more than $704 million in fraud losses in 2025, across more than 112,000 reports. The agency estimates that only 5–10% of frauds are reported, suggesting the true impact could be much greater.

To help Canadians navigate these risks, TELUS recently launched Scam Protection powered by Norton, which includes four distinct features that helps identify suspicious calls, texts and emails and provides an on-demand assistant for checking potentially fraudulent messages.The service is built directly into the My TELUS app and once activated, the service works quietly in the background so customers can continue with their day-to-day knowing they have tools to help identify potential scams and make more informed decisions about what to trust.

TELUS Scam Protection is included at no additional cost with new TELUS mobility data plans. Existing customers can also access it by switching to an eligible plan or adding the service to their current plan for $3 per month.

With that in mind, I wanted to share a timely story idea on common holiday shopping scams and how Canadians can better protect themselves, offering a natural tie in for TELUS Scam Protection.

  • Fake shopping deals: Be cautious of suspicious offers and links promising unbelievable discounts.
  • Fraudulent delivery notifications: Think twice before clicking a link in an unexpected package or delivery text.
  • Spoofed phone numbers: Just because a call appears to come from a familiar number doesn’t mean the caller is legitimate.
  • Phishing emails and texts: Watch for messages asking you to urgently share personal or payment information.
  • Suspicious messages on social media: Be cautious of unexpected requests or links, even when they appear to come from a familiar account.

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