The IT Nerd

First there was a petition that as I type this has over 17,000 signatures. Now there’s a class action lawsuit here. that was filed in Northern California that argues that  “thousands” of users have suffered from problems with the butterfly keyboard. Not only that, any amount of dust and debris can make them problematic and Apple only offers temporary solutions that don’t lead to fixes. The lawsuit seeks damages, legal fees, and calls for Apple to disclose the keyboard flaws and replace defective units, including reimbursement for the initial laptop purchase.

Apple now has a problem on its hands. The fact is that these keyboards suck. I don’t recommend these notebooks to my clients and I have held off buying a replacement for my 2015 MacBook Pro with a newer model because of the keyboard. Apple really needs to step up to the plate here and address this because their usual behavior of just ignoring stuff like this is not working.

This entry was posted on May 12, 2018 at 7:00 pm and is filed under Commentary with tags Apple. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.