It Gets Worse For Apple… U.S. Senator Pens Open Letter To Steve Jobs Over The iPhone [UPDATED]

Can it get any worse for Apple right now? Charles Schumer who is a senator from New York State has penned an open letter to Steve Jobs over the problems with the iPhone phone. The Boy Genius was one of the first to break the news.  But I’ve reprinted some of what he had to say:

Given the discrepancy between Consumer Reports’ explanation of the reception problem and the explanation provided by Apple in its July 2 letter to customers, I am concerned that the nearly two million purchasers of the iPhone 4 may not have complete information about the quality of the product they have purchased. The burden for consumers caused by this glitch, combined with the confusion over its cause and how it will be fixed, has the potential to undermine the many benefits of this innovative device. To address this concern, I ask that Apple provide iPhone 4 customers with a clearly written explanation of the cause of the reception problem and make a public commitment to remedy it free-of-charge. The solutions offered to date by Apple for dealing with the so-called “death grip” malfunction-such as holding the device differently, or buying a cover for it-seem to be insufficient. These proposed solutions would unfairly place the burden on consumers for resolving a problem they were not aware of when they purchased their phones.

While I’m sure that there’s some opportunistic behavior at work here, this is likely something Apple did not need. Hopefully, they’ll hold the press conference correctly and this will start to die down. In the meantime, I’m sure that “The Steve” and his minions are in full scramble mode.

UPDATE: This was posted on the Senator’s website a few minutes ago.

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