I was browsing Twitter this morning and I spotted this Tweet that caught my eye:
Digging deeper into the link which was a news release, I found these details:
Effective tomorrow, these US roaming cost reductions benefit both existing Bell customers and new customers. You can sign up before you travel, but Bell also texts customers who take their phones to the US to let them know they can easily sign up for a low-cost US travel plan while on the go. When traveling in the US, customers can choose the plans from Bell self serve on their smartphones or by calling 1-800-667-ROAM (7626). To learn more, please visit Bell.ca/Travel.
$25 US 30-day Travel Bundle
Formerly $50, the all-in-one $25 US Travel Bundle includes 50 Megabytes (MB) of Internet and other data, 50 anytime minutes for calls within the US or back to Canada, and unlimited incoming and 200 sent text messages. Additional data is 50 cents per MB, additional calling 25 cents per minute, and additional sent texts15 cents per message.
$20 US 30-day Travel Add-ons
US Travel Add-ons give customers the option of taking just 1 or 2 mobile services and in large quantities. Formerly $40 each, the 3 US Travel Add-ons offer big buckets of data, voice or texting for just $20 each: 100 MB of data, or 100 minutes of voice calling, or unlimited incoming and sent texts. Extra usage is 20 cents per MB on the data plan and 20 cents per minute for voice calls.
Also of interest, Bell took the time to say that this change was due to the fact that they were listening to customer feedback. Plus they also took the time to cite a variety of studies that make the argument that Canadians are paying less than they think they are when compared to other countries. Now, I think the latter part of this is a #fail. I say that because it’s great to say that you’re lowering prices based on customer feedback. But Bell should have left it at that. To go on to make the argument that wireless rates are not as bad as Canadians think they are really takes what was basically a good news story, and turns it into something that didn’t exactly leave me with the best taste in my mouth.
So, how long do you think it will take for Rogers and Telus to follow suit?
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This entry was posted on September 16, 2013 at 10:36 am and is filed under Commentary with tags Bell, Canada, wireless. You can follow any responses to this entry through the RSS 2.0 feed.
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Bell Slashes US Roaming Rates By 50%… But Fumbles Getting The Message Out
I was browsing Twitter this morning and I spotted this Tweet that caught my eye:
Digging deeper into the link which was a news release, I found these details:
Effective tomorrow, these US roaming cost reductions benefit both existing Bell customers and new customers. You can sign up before you travel, but Bell also texts customers who take their phones to the US to let them know they can easily sign up for a low-cost US travel plan while on the go. When traveling in the US, customers can choose the plans from Bell self serve on their smartphones or by calling 1-800-667-ROAM (7626). To learn more, please visit Bell.ca/Travel.
$25 US 30-day Travel Bundle
Formerly $50, the all-in-one $25 US Travel Bundle includes 50 Megabytes (MB) of Internet and other data, 50 anytime minutes for calls within the US or back to Canada, and unlimited incoming and 200 sent text messages. Additional data is 50 cents per MB, additional calling 25 cents per minute, and additional sent texts15 cents per message.
$20 US 30-day Travel Add-ons
US Travel Add-ons give customers the option of taking just 1 or 2 mobile services and in large quantities. Formerly $40 each, the 3 US Travel Add-ons offer big buckets of data, voice or texting for just $20 each: 100 MB of data, or 100 minutes of voice calling, or unlimited incoming and sent texts. Extra usage is 20 cents per MB on the data plan and 20 cents per minute for voice calls.
Also of interest, Bell took the time to say that this change was due to the fact that they were listening to customer feedback. Plus they also took the time to cite a variety of studies that make the argument that Canadians are paying less than they think they are when compared to other countries. Now, I think the latter part of this is a #fail. I say that because it’s great to say that you’re lowering prices based on customer feedback. But Bell should have left it at that. To go on to make the argument that wireless rates are not as bad as Canadians think they are really takes what was basically a good news story, and turns it into something that didn’t exactly leave me with the best taste in my mouth.
So, how long do you think it will take for Rogers and Telus to follow suit?
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This entry was posted on September 16, 2013 at 10:36 am and is filed under Commentary with tags Bell, Canada, wireless. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.