Fido today announced the details of a new offering. Called Fido Check-In, this appointment–based customer service tool lets customers book a 30-minute appointment with a service representatives at a time of their choosing. These appointments are best for customers looking to discuss a few items about their account including billing, data usage and travel, FidoDOLLARS, device inquiries and special offers. Once booked, a Fido representative will call them at the time selected.
To get started, postpaid customers can log-in to their online Fido account and choose an appointment within the next 7 days. The new Check-In service joins the Fido ADVANTAGE commitment to our customers along with Fido Tab 24, Fido LiveANSWERS, and Fido DOLLARS.
So, will you be using Fido Check-In?
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This entry was posted on November 5, 2013 at 1:46 pm and is filed under Commentary with tags Fido, Rogers. You can follow any responses to this entry through the RSS 2.0 feed.
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Fido Check-In Goes Live
Fido today announced the details of a new offering. Called Fido Check-In, this appointment–based customer service tool lets customers book a 30-minute appointment with a service representatives at a time of their choosing. These appointments are best for customers looking to discuss a few items about their account including billing, data usage and travel, FidoDOLLARS, device inquiries and special offers. Once booked, a Fido representative will call them at the time selected.
To get started, postpaid customers can log-in to their online Fido account and choose an appointment within the next 7 days. The new Check-In service joins the Fido ADVANTAGE commitment to our customers along with Fido Tab 24, Fido LiveANSWERS, and Fido DOLLARS.
So, will you be using Fido Check-In?
Share this:
Like this:
Related
This entry was posted on November 5, 2013 at 1:46 pm and is filed under Commentary with tags Fido, Rogers. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.