If your smartphone is on Public Mobile, you likely have had issues with voice and data communications since the weekend. I’ve seen some noise on Twitter regarding this, but nothing official from the company until today:
https://twitter.com/PublicMobile/status/476356131787665408
https://twitter.com/PublicMobile/status/476356193020297216
https://twitter.com/PublicMobile/status/476356244455030784
Clearly this is a serious issue and there is no ETA as to when it will be fixed. That clearly isn’t sitting well with customers:
Now Telus did acquire Public Mobile and is in the process of migrating those customers over to the Telus network. But that faced some blowback as some were not happy that they had to spring for new phones. This isn’t going to help give those customers the warm fuzzies. Hopefully this gets resolved quickly and Telus is able to address the way these customers feel. In the meantime, I expect that other carriers are expecting that some of these customers will be giving them a call to switch.
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This entry was posted on June 10, 2014 at 10:16 am and is filed under Commentary with tags Public Mobile, Telus. You can follow any responses to this entry through the RSS 2.0 feed.
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Public Mobile Suffers Significant Outage
If your smartphone is on Public Mobile, you likely have had issues with voice and data communications since the weekend. I’ve seen some noise on Twitter regarding this, but nothing official from the company until today:
https://twitter.com/PublicMobile/status/476356131787665408
https://twitter.com/PublicMobile/status/476356193020297216
https://twitter.com/PublicMobile/status/476356244455030784
Clearly this is a serious issue and there is no ETA as to when it will be fixed. That clearly isn’t sitting well with customers:
Now Telus did acquire Public Mobile and is in the process of migrating those customers over to the Telus network. But that faced some blowback as some were not happy that they had to spring for new phones. This isn’t going to help give those customers the warm fuzzies. Hopefully this gets resolved quickly and Telus is able to address the way these customers feel. In the meantime, I expect that other carriers are expecting that some of these customers will be giving them a call to switch.
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This entry was posted on June 10, 2014 at 10:16 am and is filed under Commentary with tags Public Mobile, Telus. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.