#Fail: Uber Employees Used Platform To Stalk Celebs And Exes

Uber employees are able to access customer trip information. That’s not good. Neither is the fact that many of them are using it to spy on exes and celebrities:

Internal Uber employees helped ex-boyfriends stalk their ex-girlfriends and searched for the trip information of celebrities such as Beyoncé, the company’s former forensic investigator said.

“Uber’s lack of security regarding its customer data was resulting in Uber employees being able to track high profile politicians, celebrities, and even personal acquaintances of Uber employees, including ex-boyfriends/girlfriends, and ex-spouses,” Spangenberg wrote in a court declaration, signed in October under penalty of perjury.

Wow. That’s absolutely stunning. The Spangenberg being referred to in this article is Ward Spangenberg, Uber’s former forensic investigator who was fired from the company last February. Remember, he’s under oath. Which means that while some may think he has an axe to grind, he has a huge incentive to tell the truth. Plus he would have been in a position to know what was going on in regards to how customer data was being handled. What’s even more stunning is that Uber had agreed to tighten this up when the State of New York came knocking on their door earlier this year. Not to mention that this is far from the first time that Uber’s ability to control access to customer data has come into question. Now Uber disputes this, but you have to wonder how secure your personal information is on the Uber platform, and if it’s worth using the platform just because you want a cheap ride someplace.

2 Responses to “#Fail: Uber Employees Used Platform To Stalk Celebs And Exes”

  1. […] not shocked that it appears that Uber is trying to skate over this issue. After all they haven’t exactly been great when it comes to user privacy as of late. Thus they really need to take a good hard look at themselves and do what’s best […]

  2. […] a few red lights in the process. But it didn’t end there, it came to light that not only did some of their employees snoop around customer data looking for info on celebrities and ex-partners, but it also came to light that the Uber app tracks you long after you’ve used their service. […]

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