The IT Nerd

Rogers seems to have gone out and created a problem that likely didn’t need to be created. They’ve come out with new pricing and some new tiers for their Internet offerings. But they’ve also altered their top tier which is Rogers Ignite Gigabit so that it now says this:

What’s wrong with this picture? When Rogers announced the availability of Gigabit they promised upstream speeds of up to 50Mbps. Don’t believe me? Here’s the proof via Google Cache and for bonus points, I’ve posted a screen shot below:

So now they’ve dropped the max upload speed by 20Mbps. Likely hoping that nobody would notice. Well, people on DSLReports among other places have noticed. And they are not happy. Another thing, this puts Rogers at a massive disadvantage when you compare their offerings to what Bell offers. For giggles, since I know that Bell has their Fibe gigabit service available in my condo, I checked to see what they offered:

Ignoring the price, you get 100 Mbps upstream. And I do know that people in my condo who are actually getting these speeds or faster with Bell. Thus if you aren’t happy about what Rogers offers, and you can get Bell Fibe Gigabit, you’d be tempted to switch.

Part of me wonders if this sudden change is the result of Rogers rather problematic rollout of DOCSIS 3.1 which I have documented here since late last year? In other words, they might not be able to consistently get close to 50Mbps upstream in the locations where Gigabit is offered, so as a result they’ve lowered the bar to 30 Mbps? I know I’ve never gotten anything more than 30Mbps with my Rogers gigabit install, so that seems like a reasonable assumption. Whatever the reason, Rogers isn’t doing itself any favors and may find that there will be some blowback from this move.

This entry was posted on February 28, 2017 at 2:45 pm and is filed under Commentary with tags Rogers. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.