Apple Launches Repair Program For iPhone 7’s That Suffer From “No Service” Problems

The hits keep coming on the quality front for Apple with the announcement from the company of a repair program for a “small percentage” of iPhone 7’s that suffer from “no service” problems. In other words, the phone is unable to receive cellular service even though there is cellular service available.

As an aside, this is the same company who said that there was a “small percentage” of iPhone 6S models that had issues with the battery, and here we are with “batterygate” in full swing. But I digress.

This repair program applies to phones made between September 2016 and February 2018 and sold in China, Hong Kong, Japan, Macao, and the U.S. This document tells you how to determine whether your phone is on the list and should be repaired. If you’re already paid for a repair, the company will reimburse you.

All of these quality issues are clearly symptomatic of a larger problem at Apple. One that I hope the company is willing to invest time and effort to remedy as it really looks bad for the folks at Apple Park at the moment.


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