EXCLUSIVE: Nonda MAY Be Planning To Address Their Smart Tire Monitoring System Issues With INTERNAL Sensors

Frequent readers of this blog will recall that I highlighted a stunning design flaw in the Nonda Zus Smart Tire Monitoring System. The flaw is that the sensors that mount on the valve stems are subject to galvanic corrosion. That leaves them stuck on the sensors and in my case, I had to take my SUV to a tire shop to have two of the valve stems cut off. That led to me pulling my recommendation of the product which is something that I rarely do.

Today I got wind of a interesting development in this story. On the Nonda forums which are littered with people who have this issue, I noted this response from their community manager which caught my interest. I took a screenshot in case the link that I posted gets deleted (click to enlarge):

zus

Nonda is developing a system that uses internal sensors? Here’s the downside to that. The ten minute install that they promised when they came out with their original yet flawed system will not be possible as you will have to take it to a tire shop or dealer to yank all four wheels off the car and possibly remove the tires to get these installed. Here’s the upshot, this makes them just like OEM sensors. Which means unless you do something like put metal valve caps on the stems, galvanic corrosion should not be a problem. The fact that the community manager is offering them up means that they exist or they’re close to existing. Either way, this is an intriguing development. I reached out on the Nonda forum to be put in touch with someone regarding this (click to enlarge):

zus2

Plus I reached out on Twitter as well this:

If I get something back from Nonda, I will update this post accordingly. Including, if they plan to roll this out to existing users of the product as well as those who have had issues with the product.

Watch this space.

UPDATE: Interestingly enough Nonda has gone silent since I posted this. Their community manager isn’t responding to posts on their forum, and they aren’t responding to anyone on Twitter from what I can tell. I’m not sure if this story has made them go underground or not. But I decided to poke a stick in the cage to see if I get anything:

Let’s see what happens.

UPDATE #2: Exactly two minutes later I got this reply:

You can bet that I will be holding them to that. Interesting that they didn’t answer the question though. Read into that what you will.

UPDATE #3: I got an interesting reply on Nonda’s community forum via this link and the screenshot below (Click to enlarge):

nonda2

So now they’re denying that they’re coming up with internal sensors. Or at least, that’s how I read this response. This despite the fact that “Julieta” herself used the word INTERNAL the post that resulted in yours truly posting this story. I’m guessing that she’s trying to walk the original statement back. Walking that statement back is going to be a problem as over the weekend, this appeared on Twitter:

Then Nonda replied to “Edward” alone leaving me out of the loop. Though I still saw the reply:

The way I read this, the person behind the Nonda Twitter account essentially confirmed that the company is working on INTERNAL sensors. The fact that whoever controls their Twitter account isn’t walking back the fact that internal sensors are in play is significant because either that person isn’t in the same meetings with “Julieta” to make sure that they’re both on the same page, or one of them is communicating “alternate facts” to the public. Perhaps they might want to get together and get on the same page as these two are not helping to put this to bed.

By the way, if they are going to go with internal sensors, and you have to swap the battery once a year, here’s how that stacks up with OEM sensors of a similar design:

In any case, let’s assume for a second that “Julieta” mispoke. If that’s true, then that makes this question that I asked relevant (Click to enlarge):

nonda3

It will be interesting to see what they reply with.

UPDATE #4: Here’s what “Julieta” replied to me with (click to enlarge):

nonda4

So I think they’re hoping that by telling existing owners to use dielectric grease to keep the sensors from being fused to the valve stems, that they won’t have to go through the expense to replace the sensors that are in the field with an upgraded model that (hopefully) doesn’t have this issue. I’m not sure if that’s such a smart idea given what has gone on to date. I think that Nonda may regret this decision when this problem doesn’t go away. I say that because those who buy this product will not get this advice about using dielectric grease and then get into this situation. They then will not be happy when they discover that this is a known issue, but they didn’t get the advice upfront about the dielectric grease prior to the initial install. Not only that, but they will be even less happy when they find out that Nonda came up with an upgraded sensor and didn’t proactively get them into the hands of existing users.

I guarantee that this will not end well for Nonda. I think I’ll sit back and watch what happens next.

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3 Responses to “EXCLUSIVE: Nonda MAY Be Planning To Address Their Smart Tire Monitoring System Issues With INTERNAL Sensors”

  1. […] UPDATE: So much about this being a final update. I came across the fact that Nonda appears to be working on a system with INTERNAL sensors. Details here. […]

  2. […] sensors were getting stuck due to galvanic corrosion. I’ve written several stories on this topic since I came across the issue, but now I’m adding one more to the mix thanks to a tip from a […]

  3. […] the Nonda Smart Tire Monitoring System has back in January of this year. There were a few more articles that I wrote about it since. And I thought that things have quieted down on this front. But in the […]

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