TekSavvy Calls On CRTC To Correct Flawed Report And Explain Missing Data

TekSavvy Solutions Inc. today issued a letter which can be found at https://teksavvy.com/Media/Default/Regulatory/TekSavvy-Letter-CRTC-CMR2018.pdf [Warning: PDF] to the CRTC calling for greater transparency and disclosure regarding its Communications Monitoring Report, published on 20 December 2018.

At the heart of the CRTC’s mandate is to serve the public interest by consulting and informing Canadians about its work.  Published annually by the CRTC, the Communications Monitoring Report provides comprehensive data and analysis about Canada’s communications sector. Each edition of the report serves as an important source of public evidence to inform Canadians and enable them to participate meaningfully in the CRTC’s proceedings.

The 2018 Report did not follow standard practices, which the CRTC applied in past reports to ensure high-quality data and relevant evidence for its proceedings.  In particular, the 2018 Report omitted important data that had been included in past reports and repeatedly cited as key evidence in an open proceeding when the 2018 Report was published and such data was omitted from it.

Here’s some commentary from Andy Kaplan-Myrth, TekSavvy’s VP, Regulatory & Carrier Affairs:

“The CRTC has long recognized that the annual Communications Monitoring Report serves a vital public purpose: to provide Canadians with the information they require to effectively participate in its proceedings. Without explanation, the 2018 Communications Monitoring Report broke with standards that the CRTC itself deemed necessary for past reports to fulfill that purpose.”

“We’re asking the CRTC to explain these changes and omissions, to provide more information about the standards it applied to this latest edition, and to issue an amendment to the 2018 Report that presents all omitted data as transparently as possible”

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