An App From TELUS Health & Babylon Enables Canadians To Visit A Doctor Through Their Smartphone

Following a recent announcement, TELUS Health and Babylon are together launching Babylon by TELUS Health, a future-forward virtual healthcare solution that promises to revolutionize how Canadians take control of their own health from the convenience of a smartphone. Babylon by TELUS Health will empower Canadians with access to healthcare support and information day and night – a huge step forward in the evolution of Canada’s healthcare system and how patients currently access care. The app also improves the efficiency of communication with doctors to help drive better health outcomes for all Canadians.

At launch, British Columbians will be the first to get access to the app’s one-on-one video consultation feature, allowing them to speak directly and privately with a BC-licensed family doctor. This video consultation will be covered by the patient’s BC provincial MSP.

Canadians across the country who download the Babylon by TELUS Health app on iTunes or Google Play can immediately use the app’s Artificial Intelligence (AI) chatbot Symptom Checker. Developed by a team of dedicated doctors and scientists, the Artificial Intelligence (AI)-powered Symptom Checker draws on more than 500 million streams of medical knowledge and asks patients questions about their symptoms providing information on possible causes or courses of action.The smartphone app is available in English immediately, with a French version to follow later in the year.

Canadians can use Babylon by TELUS Health (BC-only at launch) to:

  • Book an appointment with a doctor through the app in seconds;
  • Access doctor consultation notes and video consults for quick reference and/or sharing;
  • Manage prescription details and preferred pharmacy for easy prescription pick up; and get referrals for diagnostic tests or specialists when needed.

Babylon’s suite of digital solutions is currently being used by approximately three million registered users outside of Canada and is accessible to tens of millions more through Babylon’s worldwide partnerships.

Plans are also currently underway to integrate Babylon’s virtual care platform into TELUS Health electronic medical records systems (EMRs) to enable physicians across the country to also easily conduct virtual sessions with their own patients. TELUS Health is committed to ensuring that patient privacy is respected and Babylon by TELUS Health meets or exceeds legal and industry standards for privacy. Patient records are retained in accordance with national best practice guidelines and all data is securely transmitted using industry-recognized encryption methods.

About Babylon

Babylon’s Mission is to put an accessible and affordable health service in the hands of every person on Earth. Babylon uses a combination of cutting-edge technology and the best available medical expertise to deliver 24-hours-a-day, 7-days-a-week access to digital health tools (including health assessment, Symptom Checker and medical information tools), to people across Europe, North America, Asia, the Middle East and Africa, as well as video doctor consultations.

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2 Responses to “An App From TELUS Health & Babylon Enables Canadians To Visit A Doctor Through Their Smartphone”

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