Apple Releases New Notebooks…. And Expands Their #KeyboardGate Repair Program At The Same Time

Just a few minutes ago, Apple released new MacBook Air and MacBook Pro 13″ notebooks and announced their back to school promotions at the same time. That’s where the good news ends. The bad news is that it seems that these new notebooks still use the butterfly keyboard which is the source of long running complaints in the Mac universe. How do I know this? Well, here’s the big hint. Apple has a repair program for these keyboards which I wrote about here. Here’s a picture that I took of the models that were eligible for repair at the time:


Now if you look at the same page today, here’s what you will see:


The highlighted computers are the ones that were just released today. So once again, Apple has released computers with a known to be problematic keyboard. That does not inspire confidence and it is really perplexing. But I guess that Apple can’t or won’t redesign the keyboard and are just going to ride the butterfly keyboard as long as it can until they do a complete redesign of the MacBook Pro. And yes, Apple will fix notebooks with keyboard issues under this repair program. But let’s be honest. This program shouldn’t exist as the keyboards should simply be reliable.

That’s a pity.

My advice remains the same. Avoid any MacBook that has a butterfly keyboard. At least until Apple comes out with a notebook with a keyboard of a different design that is proven to be far more reliable. After all you don’t want to be stuck with a expensive notebook that is unreliable.

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