I bet Apple was hoping #BatteryGate was over for them. But a bunch of Italians have ensured that it will continue for a while yet. Italian consumer association Altroconsumo yesterday announced that it has launched a class action lawsuit against Apple. Here’s what Reuters reports:
“When consumers buy Apple iPhones, they expect sustainable quality products. Unfortunately, that is not what happened with the iPhone 6 series. Not only were consumers defrauded, and did they have to face frustration and financial harm, from an environmental point of view it is also utterly irresponsible” said Els Bruggeman, Head of Policy and Enforcement at Euroconsumers. “This new lawsuit is the latest front in our fight against planned obsolescence in Europe. Our ask is simple: American consumers received compensation, European consumers want to be treated with the same fairness and respect.“
The claims relate to Apple’s #BatteryGate issues where iPhones slowed down once their batteries degraded to a point where they could not sustain the performance that the phone required. It’s interesting that Apple who settled with US customers over this issue hasn’t done the same thing in Italy. If they did, they might have avoided this issue. But at the same time Apple’s view of the universe is this:
Apple said in an email that it had never done anything to intentionally shorten the life of any Apple product, or degrade the user experience to drive customer upgrades.
It appears that now they will have to prove that in court.
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This entry was posted on January 26, 2021 at 8:48 am and is filed under Commentary with tags Apple. You can follow any responses to this entry through the RSS 2.0 feed.
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Apple Hit With €60m Lawsuit From Italian Consumer Rights Org For Slowing Down CPUs In Older iPhones
I bet Apple was hoping #BatteryGate was over for them. But a bunch of Italians have ensured that it will continue for a while yet. Italian consumer association Altroconsumo yesterday announced that it has launched a class action lawsuit against Apple. Here’s what Reuters reports:
“When consumers buy Apple iPhones, they expect sustainable quality products. Unfortunately, that is not what happened with the iPhone 6 series. Not only were consumers defrauded, and did they have to face frustration and financial harm, from an environmental point of view it is also utterly irresponsible” said Els Bruggeman, Head of Policy and Enforcement at Euroconsumers. “This new lawsuit is the latest front in our fight against planned obsolescence in Europe. Our ask is simple: American consumers received compensation, European consumers want to be treated with the same fairness and respect.“
The claims relate to Apple’s #BatteryGate issues where iPhones slowed down once their batteries degraded to a point where they could not sustain the performance that the phone required. It’s interesting that Apple who settled with US customers over this issue hasn’t done the same thing in Italy. If they did, they might have avoided this issue. But at the same time Apple’s view of the universe is this:
Apple said in an email that it had never done anything to intentionally shorten the life of any Apple product, or degrade the user experience to drive customer upgrades.
It appears that now they will have to prove that in court.
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This entry was posted on January 26, 2021 at 8:48 am and is filed under Commentary with tags Apple. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.