A Follow Up To My Upgrade To Rogers Ignite Services – Starting With The Rogers Ignite WiFi Hub

I have had Rogers Ignite for a few days now. And I’ve had a chance to try their Ignite based home phone, TV, and Internet. I’ve noted a few things about the service that I’d like to touch upon. I’ll start with the Rogers Ignite WiFi Hub, which is the Technicolor CGM4331COM (AKA the XB7 Generation 2) modem:

On the front, it looks kind of unremarkable. A single LED light that changes color depending on the status of the modem is all that you see. But the really interesting stuff is in the back:

Starting from the top are two RJ11 jacks for phone service. That’s kind of important because it allows users of Rogers Home Phone service (like me) to use one device for both Internet and Home Phone rather than using separate devices.

Below the RJ11 jacks are four Ethernet ports. Three of them are Gigabit. But the fourth one, the one that in this picture has an Ethernet cable cable plugged into it is a 2.5 Gigabit port. Why is that important? You’ll get better performance if you have the hardware to support it. In my case, I have the Rogers Ignite WiFi Hub set up in bridge mode (meaning that I turned off all the routing functions of the hub), and I have it hooked up to my ASUS ZenWifi AX XT8 mesh WiFi system which also has a 2.5 Gigabit port. Let me illustrate this. Here’s my speedtest.net result when the ASUS ZenWiFi system was plugged into the Gigabit port:

Now these results don’t suck. But when I plug my ASUS ZenWiFi system into the 2.5 Gigabit port on the Rogers Ignite WiFi Hub, this is the best speed test that I got (though I will note that repeated speed tests were slightly slower on the downstream):

My downstream speed is much faster. Also I would ignore the drop in upload speed. I re-ran the tests and got 33 to 34 Mbps most of the time. I’ll also note that while my ping times have gone up slightly, the jitter, which you can get a definition of here, has gone up as well. Though in additional testing, the jitter and ping values did vary a lot. But even the result that is pictured above is perfectly acceptable in my books. The bottom line is that this is a very nice speed boost that I will gladly take. Though I cannot claim that either myself or my wife are noticing the difference.

Other notes about this WiFi Hub include:

The net result is that if you actually use Rogers WiFi hub to power your home network, your Internet access will likely be pretty decent. And even if you are in my use case which is to disable all of that in favor of my own WiFi gear, your Internet access is still pretty decent. What’s interesting about this hardware is that Rogers is clearly planning something to increase speeds so that they can better compete with Bell which have faster upstream and downstream speeds. If they weren’t planning that, they wouldn’t be deploying this hardware to customers as this hardware clearly has headroom. Hopefully, any sort of speed increase by Rogers needs to come sooner rather than later as 30 Mbps upstream in their gigabit offering doesn’t really cut it.

Tomorrow, I’ll look at the Rogers Ignite IPTV TV box and I will let you know my impressions of that.

4 Responses to “A Follow Up To My Upgrade To Rogers Ignite Services – Starting With The Rogers Ignite WiFi Hub”

  1. […] hour after I called them. Now I have done a couple of follow ups on their Ignite IPTV box and their Ignite WiFi Hub that doubles as a gateway for your home phone. All those services have not only worked flawlessly, […]

  2. Hey there,
    When you bridged the XB7 did you have to change any setting in Asus Zen in order for Ignite Tv to work? I’ve seen several post where people had to enable IPv6 in order for Rogers IPTV to work. I’ve been running my Asus AC66U for the last decade in bridge mode with the Hitron CGN3.

    • This worked for me pretty easily. After putting the XB7 into bridge mode I added the IPTV box to my Zen WiFi XT8 via the WiFi 6 SSID. I already run IPv6 because of all the Apple gear that I have. No issues at all.

  3. […] with a speed test from Rogers Ignite via my Asus ZenWiFi XT8 mesh router which was connected to Rogers Ignite modem (click to […]

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