ServiceNow Launches Major Platform Release Designed For Hybrid Work

ServiceNow announced key innovations to its Now Platform with the Now Platform Rome release. With this release ServiceNow is introducing hundreds of new innovations to empower organizations to adapt to the hybrid work era – evolving business models, managing the employee fatigue crisis, and scaling automation and app development across the enterprise.

The key highlights are:

  • The new digital command center for the hybrid workforce: The new ServiceNow Employee Center delivers a single, connected interface for employees to find information, get help across departments – including HR, IT, facilities, procurement, and legal – and request the services they need.
    • As part of ServiceNow and Microsoft’s expanded partnership to address the new and shifting dynamics of hybrid work, Employee Center will integrate with Microsoft Teams to meet employees where they are already working.
  • Accelerating automation across the entire enterprise: the Now Platform Rome release also brings powerful AI-powered service operations capabilities to scale automation across the enterprise and empower hybrid workers to work smarter not harder, with Automation Discovery & Health Log Analytics Enhancements (ITOM).
  • Enabling rapid development of modern, on-the-go mobile experiences: Mobile App Builder allows developers to rapidly build and configure engaging mobile apps for iOS and Android with a single intuitive interface, enhanced functionality, and guided experiences.

Here’s a video demo of Employee Center for your review:

The Now Platform Rome release is generally available today.

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

This site uses Akismet to reduce spam. Learn how your comment data is processed.

%d bloggers like this: