SAT is Dead: New Behavioral Risk Platform Launch Challenges Security Awareness & Training Status Quo

CybSafe, the behavioural risk platform, today announced the launch of its new platform. The platform has been built on the universal truth that access to technology is no longer optional. Every individual has to use technology today, whether at work or at home. The result: the way people are behaving with technology is leading to even more opportunity for cyber criminals to steal data and infiltrate networks. This needs to change. The security market needs a focus on security behaviour, rather than ineffective traditional Security Awareness & Training (SA&T) provided by legacy players. 

CybSafe helps organisations across financial services, insurance, legal, and technology with human risk quantification. It helps lower human risk with behavioural science and data from SebDB, the world’s most comprehensive security behaviour database. It maps security behaviours to risk related outcomes.

CybSafe’s new platform measures over 70 specific security behaviours, from implementing strong passwords to deploying Multi-Factor Authentication (MFA). This data is not available anywhere else. It helps influence specific security behaviours, providing support to people at the time they need it.

Take the example of security and awareness training informing someone they should update their home router password. The information is usually provided when that person is deep in work, or worse, in the office. By the time that person has returned home, the advice is lost. CybSafe sends well-timed messages on the right channel, in the right way. In this case, it would be an instant message when the person is at home.

It also delivers advanced risk metrics and visual reporting to organisations. All designed to replace ineffective security awareness training and reduce human risk. The risk metrics also help organisations meet their compliance requirements and adhere to strict cyber insurance policy requirements.

The new product features include

  • Behaviour Goals: Most people don’t need more training. They need dynamic help and assistance. Goals helps people focus on the important security actions and even reminds them at a time that suits them best
  • Behaviour reporting insights: A set of reports that score the security behaviours within an organisation and show how they relate to risk. Administrators can see how the organisation, individual people or groups of people are performing.
  • Behaviour event API: A flexible security behaviour event API that ingests security behaviour data from across systems. No two organisations are the same. Most use a combination of tools, both bespoke and off-the-shelf, to solve problems for the business.
  • Behaviour-focused learning: Assign learning modules to people based on the security behaviours the organisation is targeting. Most security awareness training covers a variety of topics but has no clear link back to specific security behaviours.
  • On demand help: Security guidance and advice people can access whenever they have a security question. Organisations can tailor the guidance to specific users and groups, and also add their own organisation-specific guidance. Having an on-demand set of advice and guidance that they can access when they need it helps people perform the right behaviours and get on with their day job and their lives securely.
  • Nudge capability: A low-friction way to deliver ‘Nudges’: notifications and prompts, designed to influence security behaviours. It can be used to deliver ‘Alerts’: an easy way to share general security information with your people quickly.
  • Mobile app: All of CybSafe’s features are available via a mobile app. This allows people to access cybersecurity guidance, advice, training and education at various points in their day, not just when they are in front of their computer completing mandated security awareness training. It can also be used by their family at home to help protect everyone.

CybSafe has been measuring the success of its new platform.  

  • A CybSafe banking customer found their users are 60% more likely to adopt two-factor authentication.
  • After a CybSafe behaviour intervention, 9 out of 10 users no longer exhibit high-risk phishing behaviour.
  • 43% of users improve their security confidence after spending less than 45 minutes on the CybSafe platform.
  • With the help of CybSafe, an industry regulator has individuals accepting auto-updates 96 out of a 100 times.
  • 4 million behaviour measurements made with nudges achieving over 60% success rate.
  • On average, users are 58% more confident about cybersecurity after completing CybSafe.

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