The IT Nerd

Today, Salesforce put out a number of announcements. Each announcement leans into building responsible generative AI tools and ensuring they’re accessible to all scales of business. 

Einstein GPT

• EinsteinGPT is the next generation of Einstein, Salesforce’s AI technology which currently delivers more than 200 billion AI-powered predictions across Customer 360 per day. 
• With the combination of proprietary Einstein AI models with leading large language models, customers can use natural-language prompts on CRM data to trigger powerful, time-saving automations, and create personalized, AI-generated content.
• At hyperscale, the technology delivers AI-created content across every sales, service, marketing, commerce and IT interaction.

ChatGPT for Slack

• As part of an ongoing partnership, Salesforce and OpenAI introduced the ChatGPT app for Slack, built by OpenAI on the Slack platform, available immediately to all users. 
• The app taps ChatGPT’s powerful AI technology to bring instant conversation summaries, research tools, and writing assistance directly into Slack. With the new integration, customers can:
  • Get up to speed faster on channels or thread: AI-powered conversation summaries help users quickly catch up on what’s happening.
  • Instantly find answers on any project or topic: AI-powered research tools, users can learn and build expertise faster right from Slack — whether they’re researching best practices, prospecting a new account, and more.
• Draft messages in seconds to communicate with customers and teams: AI-powered writing assistance, users can spend less time crafting replies, status updates, and meeting notes — and more time putting the plan in action.

Salesforce Ventures Generative AI Fund

• Salesforce Ventures launched a $250 million generative AI fund to bolster the startup ecosystem and spark the development of responsible generative AI. 
• The fund will initially invest in four companies, Anthropic, Hearth, You.com and Toronto-based  Cohere.ai. Each organization has demonstrated an ability to meaningfully transform application software and impact end users’ workflows using responsible and trusted development processes.

You can click the links above to learn more about each announcement.

This entry was posted on March 7, 2023 at 10:48 am and is filed under Commentary with tags Salesforce. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.