New research is out from ServiceNow measuring AI maturity of organizations across industries shows that 56% of Canadian AI pacesetters—those who are seeing success (and ROI) deploying GenAI—are using AI in collaboration with human workers to boost efficiency.
Prioritizing human needs in AI development is crucial to ensuring deployment is trusted and useful. AI needs to become a collaborative partner rather than just a transactional tool—a necessary step to drive the transformational change the technology promises.
But the new research has also found that less than half of Canadian respondents (46%) say that their organization has the right mix of talent/skills to execute their AI strategy, and only 39% feel that they have good visibility into the deployment and use of AI in their organization – pointing to a need for reskilling / upskilling and AI education and governance initiatives for the organizations falling behind pacesetters.
You can read the research here.
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This entry was posted on August 23, 2024 at 12:49 pm and is filed under Commentary with tags ServiceNow. You can follow any responses to this entry through the RSS 2.0 feed.
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ServiceNow Research Shows That The Key to AI Adoption is Humans
New research is out from ServiceNow measuring AI maturity of organizations across industries shows that 56% of Canadian AI pacesetters—those who are seeing success (and ROI) deploying GenAI—are using AI in collaboration with human workers to boost efficiency.
Prioritizing human needs in AI development is crucial to ensuring deployment is trusted and useful. AI needs to become a collaborative partner rather than just a transactional tool—a necessary step to drive the transformational change the technology promises.
But the new research has also found that less than half of Canadian respondents (46%) say that their organization has the right mix of talent/skills to execute their AI strategy, and only 39% feel that they have good visibility into the deployment and use of AI in their organization – pointing to a need for reskilling / upskilling and AI education and governance initiatives for the organizations falling behind pacesetters.
You can read the research here.
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This entry was posted on August 23, 2024 at 12:49 pm and is filed under Commentary with tags ServiceNow. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.