People Who Have Bell & Telus $60/10GB Plans Can’t Have Apple Watch Series 3 On Them… Customers Outraged
It seems that if you were one of the many Canadians who rushed to get a $60/10GB plan from Bell, and you have an Apple Watch Series 3 with LTE, you might have a problem. Based on these Tweets, you can’t add an Apple Watch Series 3 onto that plan:
@Bell_Support @Bell $60 10gb plan can’t add Apple Watch unacceptable! Miss informed agents!! Need to get with the times @Rogers @TELUS coming soon!
— snelgrovefire (@snelgrovefire) December 27, 2017
Awesome X-mas gift! Got an Apple Watch. New @Bell 10Gb plan won’t allow smart watch. @Fidomobile @TELUS you want my company’s business?
— cdnchipper (@cdnchipper) December 25, 2017
https://twitter.com/rhipo5/status/944589457067569152
In two of the Tweets above, it seems that reps for Bell said to those customers that they could add an Apple Watch. Only to find out later that they couldn’t. Thus it seems that Bell still has issues when it comes to dealing with their customers in an upfront manner.
But Bell isn’t alone in this. Telus customers seem to have the same issue:
https://twitter.com/majikp3/status/944244610792124421
As for Rogers….. Well…. They still don’t have Apple Watch Series 3 support at all. But clearly those Canadians who wanted a cheap cell phone plan because Canadians get screwed by cell phone carriers may have to give up those plans if they want an Apple Watch Series 3 with LTE. That shows you what Canadian telcos think of their customers.
Pity.
UPDATE: Telus seems to have bigger issues. Apparently you can’t add an Apple Watch to a Telus corporate plan either:
https://twitter.com/JDaveMacD/status/943918006396162049
Dear @Telus will there be plans in the future to add #AppleWatch to corporate cell plans? Being told that I am unable to purchase and add to my account. #showmethewatch #corporateguysneedwatchestoo
— Revolution Staffing (@revstaff) December 21, 2017
https://twitter.com/Eric_G_Mathias/status/945029693610139648
But it also seems that Telus might have a workaround to not being able to add an Apple Watch to their $60/10GB plans:
Bell doesn’t. Telus does. Telus got around the non shareable data limit by giving AppleWatch plans a dedicated 1GB. Easy decision to move to Telus.
— Pedro Marques (@MetroManTO) December 21, 2017
If this is accurate, then it looks like Bell might be the big loser here. If you’re a Telus customer and you have an Apple Watch with your $60/10GB plan via this method, an email or a tweet to me confirming that this works would be really appreciated.
September 17, 2018 at 4:00 pm
[…] support business customers at this time. The thing is that Rogers had to have seen what happened to Telus who tripped over the same issue and who had to scramble to get that sorted in a hurry. Thus for Rogers to not take that into […]