Why Netgear Doesn’t Deserve Another Chance To Get Your Hard Earned Money

Yesterday, I reported that Netgear has 79 different router models that are affected by a serious vulnerability that allows for the complete takeover of the router. That’s incredibly bad and far from trivial. But the thing is, we’re been here before. Netgear has a history of security issues in their products that date back many, many years. Let me cite some examples:

Now that last incident was in 2018. and I thought that Netgear had cleaned up their act. But clearly not. Netgear has clearly not learned from their past mistakes. Instead, they repeat them.

Now one thing that I didn’t report was this fact that was pointed out by a reader:

That’s right. Netgear has known about this latest issue with their routers since January of this year. It’s currently late June, and they didn’t take action until these issues were made public. So that’s a complete #fail as it appears to the casual observer that Netgear wasn’t going to take action. And that as far as I am concerned is also the final nail in the coffin.

Netgear has basically proven that they cannot produce a router that will keep you secure. This is doubly important as we are all living in the age of everyone and their dog is working for home. As far as I am concerned, they don’t deserve a cent from you. Thus if you’re affected by their latest security issues, ditch their router right now and buy another brand of router to replace it. What brand of router should you buy? Well, anything is preferable to Netgear as I am not aware of another router brand that has the scale and history of security issues that Netgear does. Thus any other brand is an improvement over Netgear. And going forward, I would not have any Netgear product on your list for any new purchases. Nor will I recommend Netgear to my clients. In fact, I will be pulling my recommendation of the R8500 because of this security fiasco.

If Netgear wants to rescue their image, they need to give a fulsome explanation in terms of how they are going to ensure that users of their products are going to be secure going forward. And they need to bring in a third party to not only audit everything from a security standpoint in that company, but to also make sure that they aren’t just talking the talk, but they are walking the walk 100% of the time. If they want a template to work from, they should look at what Zoom is doing and copy that.

To be frank, I don’t expect Netgear to do this. The fact is, if they were the least bit serious about keeping their users safe, they would have done some or all of this already. And we wouldn’t be here talking about their security issues today. Thus let me restate my recommendation. If you have Netgear equipment, ditch it ASAP. Because they simply do not deserve your hard earned money. Plain and simple.

UPDATE: Netgear has begun to roll out fixes for this fiasco. More details here.

5 Responses to “Why Netgear Doesn’t Deserve Another Chance To Get Your Hard Earned Money”

  1. […] UPDATE: As fast and as feature rich as this router is. I am pulling my recommendation of this router. Or any Netgear product for that matter. The reason being that this company has had a history of security issues, and I can no longer recommend their products. You can find out about their most recent security issue here, and what I think of that here. […]

  2. […] Things seem to be evolving when it comes to the over 70 Netgear routers that are affected by a remote takeover flaw. An issue that Netgear has known about since the start of the year. But didn’t seem to do anything about until the issue became public. Which is one of the reasons why I recommended that you pull the router from service and get something else. […]

  3. […] while Netgear seems to be trying to roll out fixes for this security #fail, I’ve argued that because of their past history when it comes to security issues, and the fact that they sat on […]

  4. […] joins Netgear in being in my bad books because of this story from Bleeping Computer that details six security […]

  5. […] let me tell you a funny story. So I had a Netgear router for the longest while. However their security issues made me switch to another router. Specifically the ASUS ZenWiFi AC (CT8) model which ASUS sent over […]

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