Cineplex Appears To Be Under Attack…. Again
I’ve been tipped off to Canadian movie theatre chain Cineplex being under a credential stuffing attack. This is not the first time that this has happened from what I can tell. Which makes me wonder why Cineplex is a frequent target of this.
In any case, users who are affected by this credential stuffing attack will get an email that looks like this:

Now when one gets an email like this, they should validate that the email is legitimate by checking the email addresses of who sent it and the reply to email address. Both of those checked out when I examined the email that a reader of this blog got. But that doesn’t mean that you’re in the clear. What you should always do if you get one of these emails is go directly to the website and try to log in. If you can’t log in, you should reset the password from there. Or put another way, you should not trust the links that are in any email because even if the email addresses check out, they could have been spoofed.
In the case of this user, they followed my advice to the letter, but Cineplex never sent them a password reset email. That’s a sure sign that Cineplex has larger issues at the moment that are not good for Cineplex. I don’t expect the company to say anything on this. But if they did, I suspect the news will not be positive. In the meantime, if you get one of these email, you should try to take action as soon as you can.
May 28, 2024 at 9:18 am
Yup I just got that exact email and didnt receive the password reset email either. Makes me wonder if there’s bigger security issues that we don’t know about but the very reason why they often have been targeted
August 9, 2024 at 9:30 pm
So many of these emails over the last year. I haven’t even used Cineplex for 10 years.