Rogers Continued Inability To Support The Apple Watch With LTE Continues To Stoke Frustration

Something that I never thought would drag on this long is the ongoing saga of Rogers and their inability to support the Apple Watch with LTE when the other members of the big three carriers, namely Telus and Bell do. Most of that frustration is being played out on Twitter:

And it seems that Rogers is still handing out its stock answer when quizzed about support for the Apple Watch With LTE. Here’s an example:

And Bell is still looking to steal ticked off customers from Rogers, as I’ve written about here:


The thing is that since the day that the Apple Watch With LTE came out last fall, Rogers has spent a lot of time and effort trying to spin the lack of support for eSIM (which the Apple Watch With LTE requires) in some way that would keep their customers from bolting to Bell and Telus. The thing is that spin only works for so long. And based on comments made by the people inside Bell and Telus who speak to me on background, it’s stopped working for Rogers as they’re getting people coming across from Rogers for no other reason than they have Apple Watch With LTE support and Rogers doesn’t. That has to be not only worrisome for Rogers from a churn perspective, but embarrassing as well. Meanwhile, if you’re Bell and Telus, you’re laughing.

I guess it sucks to be Rogers.



Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: