Archive for September 14, 2015

Microsoft Faces Backlash Over Patch Documentation In Windows 10

Posted in Commentary with tags on September 14, 2015 by itnerd

Hot off the heels of a couple of really dumb moves. Namely this one where Microsoft is forcing Windows 10 users to take patches whether they want them or not, or this one where Windows 10’s privacy robbing features are being shoved onto Windows 7/8 PCs, not to mention this one where Microsoft is forcing Windows 10 onto every Windows 7/8 PC, comes a petition that asks Microsoft to increase the level of detail that Microsoft gives when it comes to what’s in Windows 10 updates:

To many a sys admin the current communication levels in the knowledge base articles that document the contents of the cumulative Windows 10 updates are not complete enough and we cannot determine if a released update has fixed a bug that we noted. Instead we have to rely on the community word of mouth “Gee, did that fix that issue for you?” which is not a good way to handle communication or patch management.

And:

Our request:
Can we get coherent KB articles for Windows 10 updates and not rambling lists of files that were changed?

As I type this, 1950 people have voted for this. Expect this to be the start of a broader backlash against the folks at 1 Microsoft Way in Redmond Wa. I say that because they’ve put out a really good OS in the form of Windows 10 (and if you don’t believe me, read my review on it), but have really botched the execution. Thus they really need to start doing some damage control before the amount of missteps pile up so high that they have difficulty recovering from it.